Xtra Airways Reviews | Opinions of Xtra Airways shared by travelers



Xtra Airways

Xtra Airways logo
IATA code:XP
ICAO code:CXP
Overall Satisfaction:
2.5 out of 5
37.1% of people who wrote a review recommend flying with Xtra Airways.
40% of people who wrote a review think Xtra Airways offers a good value for money.
51.4% of people who wrote a review think Xtra Airways offers a very poor customer service.
Classes of service
Economy
80%
Business
11.4%
First
8.6%
Customer Service
Excellent
34.3%
Good
2.9%
Satisfactory
5.7%
Poor
5.7%
Very Poor
51.4%
Spread the word...
Plan a trip
Popular Destinations
How is Xtra Airways ranked...?
#1
74.5 total score
16 reviews
75% Recommended
81% Value for Money
3.7/5 Customer Service
#2
63.2 total score
12 reviews
58% Recommended
75% Value for Money
3.2/5 Customer Service
#3
52.1 total score
26 reviews
50% Recommended
46% Value for Money
2.8/5 Customer Service
#4
46.4 total score
35 reviews
37% Recommended
40% Value for Money
2.6/5 Customer Service
#5
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#6
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#7
86.9 total score
7 reviews
86% Recommended
86% Value for Money
4.3/5 Customer Service
#8
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#9
46.7 total score
4 reviews
50% Recommended
50% Value for Money
2.3/5 Customer Service
#10
42.1 total score
9 reviews
22% Recommended
56% Value for Money
2.3/5 Customer Service
#11
38 total score
6 reviews
17% Recommended
50% Value for Money
2.5/5 Customer Service
#12
33.5 total score
9 reviews
22% Recommended
44% Value for Money
1.7/5 Customer Service
#13
31.7 total score
5 reviews
20% Recommended
20% Value for Money
2/5 Customer Service
#14
18.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#15
18.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#16
17.8 total score
3 reviews
0% Recommended
0% Value for Money
1.3/5 Customer Service
#17
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#18
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#19
36.3 total score
17 reviews
29% Recommended
29% Value for Money
2.1/5 Customer Service
#20
33.5 total score
13 reviews
23% Recommended
31% Value for Money
2/5 Customer Service
#21
25.9 total score
39 reviews
10% Recommended
21% Value for Money
1.7/5 Customer Service
#22
23.1 total score
14 reviews
7% Recommended
14% Value for Money
1.6/5 Customer Service
#23
22.1 total score
35 reviews
9% Recommended
9% Value for Money
1.5/5 Customer Service
#1
74.5 total score
16 reviews
75% Recommended
81% Value for Money
3.7/5 Customer Service
#2
63.2 total score
12 reviews
58% Recommended
75% Value for Money
3.2/5 Customer Service
#3
52.1 total score
26 reviews
50% Recommended
46% Value for Money
2.8/5 Customer Service
#4
46.4 total score
35 reviews
37% Recommended
40% Value for Money
2.6/5 Customer Service
#5
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#6
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#7
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#8
86.9 total score
7 reviews
86% Recommended
86% Value for Money
4.3/5 Customer Service
#9
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#10
82 total score
8 reviews
75% Recommended
75% Value for Money
4.5/5 Customer Service
#11
66 total score
2 reviews
50% Recommended
100% Value for Money
3.5/5 Customer Service
#12
46.7 total score
4 reviews
50% Recommended
50% Value for Money
2.3/5 Customer Service
#13
46.1 total score
5 reviews
60% Recommended
60% Value for Money
1.6/5 Customer Service
#14
42.1 total score
9 reviews
22% Recommended
56% Value for Money
2.3/5 Customer Service
#15
38 total score
6 reviews
17% Recommended
50% Value for Money
2.5/5 Customer Service
#16
33.5 total score
9 reviews
22% Recommended
44% Value for Money
1.7/5 Customer Service
#17
31.7 total score
5 reviews
20% Recommended
20% Value for Money
2/5 Customer Service
#18
29.6 total score
5 reviews
20% Recommended
20% Value for Money
1.6/5 Customer Service
#19
18.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#20
18.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#21
17.8 total score
3 reviews
0% Recommended
0% Value for Money
1.3/5 Customer Service
#22
14 total score
8 reviews
0% Recommended
0% Value for Money
1.1/5 Customer Service
#23
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#24
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#25
36.3 total score
17 reviews
29% Recommended
29% Value for Money
2.1/5 Customer Service
#26
33.5 total score
13 reviews
23% Recommended
31% Value for Money
2/5 Customer Service
#27
32.4 total score
36 reviews
22% Recommended
19% Value for Money
2.1/5 Customer Service
#28
25.9 total score
39 reviews
10% Recommended
21% Value for Money
1.7/5 Customer Service
#29
23.1 total score
14 reviews
7% Recommended
14% Value for Money
1.6/5 Customer Service
#30
22.1 total score
35 reviews
9% Recommended
9% Value for Money
1.5/5 Customer Service
#31
15.8 total score
15 reviews
0% Recommended
13% Value for Money
1.1/5 Customer Service

Xtra Airways Reviews

"sucks"

Review

Flight was delayed 5 hours going down and delayed 10 hours coming back. Worst airline there is.

Conclusion
Value for Money:No
Customer Service:Very Poor
Cabin:Economy Class
Comment on this review or Add your Xtra Airways review
Advertisement

"Worse flight ever"

Review

Was to be home by 3:45 pm and arrived 2:15 am 11 hours late. What a record.

Conclusion
Value for Money:No
Customer Service:Very Poor
Cabin:Economy Class
Comment on this review or Add your Xtra Airways review

"Delays, Delays, Delays"

Review

We went on a charter trip with Xtra Airways recently from Providence to Atlantic City. Chaos erupted when only half of the fliers had seat assignments. The flight was delayed one hour. The airline said that they don't usually have so many people flying and had to use a bigger plane. ?????
Coming home the flight was delayed again for the same reason. Once aboard we sat for an hour while "paperwork was being completed". Then we were told that we had too much fuel and some of the fuel had to be taken out. Another hour went by. Finally after 2 1/2 hours of waiting on the plane we departed for our 36 minute flight home. We will never fly with them again and I believe that most of the passengers won't either.

Conclusion
Value for Money:Yes
Customer Service:Poor
Cabin:Economy Class
Comment on this review or Add your Xtra Airways review

"Expect Delays!"

Review

Traveling from Kinston NC to Atlantic City NJ. A flight that typically takes 1-1 1/2 hours, spent 14 hours at the airport because our plane broke down. No one checked the plane before having us board it, knowing it had been there all night. Said they would send another plane and it would take about 2 hours. Ok that is not so bad. Then after two hours it was 4 more hours, then a plane was coming from VA, after an hour they said no a plane is coming from Columbus. COME ON GUYS! 5 hours of waiting was to long but acceptable, but 14 hours? No, after 5 hours this flight should have been a priority! I will NEVER fly with them again. **The pilot and crew where extremely nice and it was not there fault the carrier would not send another plane. This was poor management on the carrier.

Conclusion
Value for Money:No
Customer Service:Very Poor
Cabin:Business Class
Comment on this review or Add your Xtra Airways review

"DO NOT USE THIS CARRIER"

Review

Every letter in the title is capitalized for a reason. Today's flight from Punta Cana to BWI was the absolute worse I have ever had in 40 years of flying in commercial aircraft.
Go out of your way to not fly this company.

Conclusion
Value for Money:No
Customer Service:Very Poor
Cabin:Economy Class
Comment on this review or Add your Xtra Airways review