Winair Reviews | Opinions of Winair shared by travelers



Winair

IATA code:WM
ICAO code:WIA
Overall Satisfaction:
2 out of 5
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#1
40 total score
1 review
0% Recommended
100% Value for Money
2/5 Customer Service
#2
37.8 total score
6 reviews
33% Recommended
33% Value for Money
2/5 Customer Service
#3
21.2 total score
18 reviews
11% Recommended
6% Value for Money
1.3/5 Customer Service
#1
59.3 total score
2 reviews
50% Recommended
50% Value for Money
3.5/5 Customer Service
#2
42.2 total score
3 reviews
33% Recommended
33% Value for Money
2.3/5 Customer Service
#3
40 total score
1 review
0% Recommended
100% Value for Money
2/5 Customer Service
#4
37.8 total score
6 reviews
33% Recommended
33% Value for Money
2/5 Customer Service
#5
16 total score
2 reviews
0% Recommended
0% Value for Money
1.5/5 Customer Service
#6
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#7
30.8 total score
10 reviews
30% Recommended
20% Value for Money
1.6/5 Customer Service
#8
21.2 total score
18 reviews
11% Recommended
6% Value for Money
1.3/5 Customer Service
#9
20.7 total score
35 reviews
6% Recommended
17% Value for Money
1.4/5 Customer Service

Winair Reviews

"Extremely Inefficient"

Review

Our group of 22 flew from St. Maarten to St. Eustatius in February. We had a 4 hour layover in St. Maarten before boarding the flight to St.Eustatius. Because of the size of our group and the number of seats on their airplanes, we had to split up and take 2 flights. By the time all of our group got there, not all the luggage had made it. We are divers, and need our dive gear in order to dive. Several people, including me, did not have our equipment. It took them another 2 flights the next day to get everything to us. I don't know if they have never serviced a group as large as ours, or a full airplane before, but they sure didn't get it right.

On our return, they were able to accommodate us and got all our luggage to St. Maarten on the airplane. If they weren't the only airline servicing the islands, I would never fly them again.

Conclusion
Value for Money:Yes
Customer Service:Poor
Cabin:Economy Class
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