Vancouver - Sydney Flight Reviews

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Air Canada
32 total score
37 reviews
22% Recommended
19% Value for Money
2.1/5 Customer Service
Vancouver-Sydney route
52.7 total score
2 reviews
50% Recommended
0% Value for Money
3.5/5 Customer Service
Thu, 08/10/2017 12:57 AM
From Pearson International Airport (Toronto) to Kingsford Smith Airport (Sydney) via Vancouver International Airport (Vancouver)
1 out of 5
A terrible experience
My experience can be summarized below: 1. The flight from Toronto to Vancouver is 5 hours and I was shivering the entire flight. Why? Guess what, Air Canada doesnt think that you need a blanket for a 5 hours flight. I ended up catching a bad cold and coughing for a couple of weeks. 2. I asked for a cup of tea and then ask "Do you have sugar as well?" the flight attendant responded: "Yes we do but you didnt ask for it!" (with a very harsh tune). 3. I asked for a whiskey andthen asked for a coca cola, she responded: "Just tell me you want it mix" (again with a very harsh tune). 4. We were flying from Toronto to Vancouver and she kept us waiting till last minute before the gates were closed. She was asking whether we have visa for Australia (I am a permanent resident of Australia and anybody in the industry know that Australian PR visa is electronic). Above all, it was a domestic flight!!! Overall, the flight attendants were not kind and friendly. The service was terrible. The seats and leg space were reasonable.
Recommended: No
Value for money: No
Customer Service: Poor
Fri, 11/23/2012 04:08 AM
From Vancouver International Airport (Vancouver) to Kingsford Smith Airport (Sydney)
5 out of 5
Wendy Powers
I don't care what anyway says, Air Canada ALWAYS delivers. 6 trips to Australia and they are the best. Would never consider any other airline. Staff are nice and the direct flight to Australia is amazing. Airline price is very competitive as well. If anyone has complaints, try flying with a competitor and see how nasty they are. I am so proud of Air Canada and was delighted to see many Aussies boarding the plane when I was last in Sydney. My ONLY complaint is that I had a really sore butt after the 15.5 hr flight, but I guess after sitting on your butt that entire time, it is to be expected. Keep up the continuous good work after the 25 of yrs of travelling with you. The staff are great.
Recommended: Yes
Value for money: No
Customer Service: Excellent