TUIfly Reviews | Opinions of TUIfly shared by travelers



TUIfly

TUIfly logo
IATA code:X3
ICAO code:HLX
Alliance: TUI Airlines
Overall Satisfaction:
2.5 out of 5
50% of people who wrote a review recommend flying with TUIfly.
50% of people who wrote a review think TUIfly offers a good value for money.
50% of people who wrote a review think TUIfly offers a good customer service.
Classes of service
Economy
100%
Business
0%
First
0%
Customer Service
Excellent
0%
Good
50%
Satisfactory
0%
Poor
0%
Very Poor
50%
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How is TUIfly ranked...?
#1
41.7 total score
25 reviews
32% Recommended
40% Value for Money
2.3/5 Customer Service
#2
50 total score
2 reviews
50% Recommended
50% Value for Money
2.5/5 Customer Service
#3
15.5 total score
5 reviews
0% Recommended
0% Value for Money
1.4/5 Customer Service
#4
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#5
28.5 total score
32 reviews
16% Recommended
25% Value for Money
1.7/5 Customer Service
#1
72.6 total score
9 reviews
67% Recommended
78% Value for Money
3.7/5 Customer Service
#2
69.8 total score
6 reviews
67% Recommended
67% Value for Money
3.7/5 Customer Service
#3
56.2 total score
6 reviews
50% Recommended
67% Value for Money
3/5 Customer Service
#4
54.4 total score
6 reviews
50% Recommended
50% Value for Money
2.8/5 Customer Service
#5
52 total score
10 reviews
40% Recommended
70% Value for Money
2.6/5 Customer Service
#6
51 total score
12 reviews
42% Recommended
50% Value for Money
2.8/5 Customer Service
#7
48.6 total score
28 reviews
43% Recommended
50% Value for Money
2.5/5 Customer Service
#8
46.6 total score
23 reviews
39% Recommended
43% Value for Money
2.5/5 Customer Service
#9
44.5 total score
34 reviews
41% Recommended
53% Value for Money
2.1/5 Customer Service
#10
41.7 total score
25 reviews
32% Recommended
40% Value for Money
2.3/5 Customer Service
#11
40.1 total score
18 reviews
28% Recommended
39% Value for Money
2.3/5 Customer Service
#12
40 total score
7 reviews
29% Recommended
43% Value for Money
2.1/5 Customer Service
#13
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#14
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#15
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#16
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#17
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#18
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#19
78.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#20
73.8 total score
3 reviews
67% Recommended
67% Value for Money
3.7/5 Customer Service
#21
73.7 total score
4 reviews
75% Recommended
75% Value for Money
3.5/5 Customer Service
#22
73.3 total score
1 review
100% Recommended
0% Value for Money
4/5 Customer Service
#23
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#24
71.7 total score
4 reviews
75% Recommended
75% Value for Money
3.5/5 Customer Service
#25
70 total score
2 reviews
50% Recommended
50% Value for Money
4/5 Customer Service
#26
66.7 total score
4 reviews
50% Recommended
100% Value for Money
3.3/5 Customer Service
#27
66.7 total score
3 reviews
67% Recommended
67% Value for Money
3.3/5 Customer Service
#28
64.9 total score
3 reviews
67% Recommended
67% Value for Money
3/5 Customer Service
#29
64 total score
3 reviews
67% Recommended
67% Value for Money
3.3/5 Customer Service
#30
56.7 total score
2 reviews
50% Recommended
50% Value for Money
3/5 Customer Service
#31
56.7 total score
2 reviews
50% Recommended
50% Value for Money
3/5 Customer Service
#32
50 total score
2 reviews
50% Recommended
50% Value for Money
2.5/5 Customer Service
#33
50 total score
2 reviews
50% Recommended
50% Value for Money
2.5/5 Customer Service
#34
43.3 total score
2 reviews
50% Recommended
50% Value for Money
2/5 Customer Service
#35
40 total score
1 review
0% Recommended
100% Value for Money
2/5 Customer Service
#36
39.6 total score
3 reviews
33% Recommended
33% Value for Money
2.3/5 Customer Service
#37
36 total score
3 reviews
33% Recommended
33% Value for Money
1.7/5 Customer Service
#38
34.7 total score
1 review
0% Recommended
100% Value for Money
1/5 Customer Service
#39
34.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#40
27.7 total score
4 reviews
25% Recommended
25% Value for Money
1.8/5 Customer Service
#41
27.6 total score
3 reviews
0% Recommended
33% Value for Money
2.3/5 Customer Service
#42
26.7 total score
1 review
0% Recommended
100% Value for Money
1/5 Customer Service
#43
24.7 total score
4 reviews
0% Recommended
50% Value for Money
1.5/5 Customer Service
#44
23.1 total score
3 reviews
0% Recommended
0% Value for Money
2.3/5 Customer Service
#45
20 total score
2 reviews
0% Recommended
0% Value for Money
1.5/5 Customer Service
#46
18.7 total score
3 reviews
0% Recommended
0% Value for Money
2/5 Customer Service
#47
18.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#48
18.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#49
18.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#50
17.8 total score
3 reviews
0% Recommended
0% Value for Money
1.3/5 Customer Service
#51
15.5 total score
5 reviews
0% Recommended
0% Value for Money
1.4/5 Customer Service
#52
15.1 total score
3 reviews
0% Recommended
0% Value for Money
1.3/5 Customer Service
#53
15.1 total score
3 reviews
0% Recommended
0% Value for Money
1.3/5 Customer Service
#54
13.3 total score
4 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#55
13.3 total score
3 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#56
13.3 total score
2 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#57
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#58
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#59
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#60
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#61
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#62
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#63
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#64
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#65
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#66
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#67
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#68
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#69
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#70
10.7 total score
2 reviews
0% Recommended
0% Value for Money
0.5/5 Customer Service
#71
34.5 total score
36 reviews
22% Recommended
39% Value for Money
1.8/5 Customer Service
#72
29.8 total score
11 reviews
18% Recommended
27% Value for Money
1.6/5 Customer Service
#73
29.7 total score
27 reviews
19% Recommended
22% Value for Money
1.7/5 Customer Service
#74
29.2 total score
8 reviews
13% Recommended
25% Value for Money
1.8/5 Customer Service
#75
28.5 total score
32 reviews
16% Recommended
25% Value for Money
1.7/5 Customer Service
#76
26.4 total score
12 reviews
17% Recommended
17% Value for Money
1.7/5 Customer Service
#77
23.9 total score
11 reviews
9% Recommended
9% Value for Money
1.7/5 Customer Service
#78
20.9 total score
14 reviews
7% Recommended
7% Value for Money
1.4/5 Customer Service
#79
13.3 total score
6 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#1
73.8 total score
3 reviews
67% Recommended
67% Value for Money
3.7/5 Customer Service
#2
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#3
50 total score
2 reviews
50% Recommended
50% Value for Money
2.5/5 Customer Service
#4
13.3 total score
2 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#5
17.8 total score
3 reviews
0% Recommended
0% Value for Money
1.3/5 Customer Service

TUIfly Reviews

"Worst airline I've ever used"

Review

This is by far the WORST airline I have ever used. Two days of my life are wasted trying to board this plane. We were delayed over and over again for hours. When we asked for answers we were mets with "I dont know". Then, they canceled the flight after delaying us for over 5 hours. The next day, they tell us our rescheduled flight is at 2pm (which is already much later than the original time we were supposed to leave the day before).

We get to the airport, try to board our plane for our 2pm flight, and we get DELAYED again.This airline is completely unorganized and cannot even answer us directly. They should have known when the flight would be the following day, and they knew nothing, and hadn't even planned for it.

Conclusion
Value for Money:No
Customer Service:Very Poor
Cabin:Economy Class
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"Good experience"

Review

Crew nice and friendly. Flights on time. They serve a drink and a little snack. Interesting price. A good airline!

Conclusion
Value for Money:Yes
Customer Service:Good
Cabin:Economy Class
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