Tokyo - Beijing Flight Reviews

Most Recommended Best Value for Money Best Customer Service
Tokyo-Beijing route
Air China International
Air China International
Air China International
Global
Japan Airlines
Japan Airlines
Japan Airlines
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Tokyo
Beijing
Air China International
Global
34 total score
2 reviews
50% Recommended
0% Value for Money
1.5/5 Customer Service
Tokyo-Beijing route
46.7 total score
1 review
100% Recommended
0% Value for Money
2/5 Customer Service
Japan Airlines
Global
71.1 total score
3 reviews
67% Recommended
67% Value for Money
3.7/5 Customer Service
Tokyo-Beijing route
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
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Fri, 06/14/2013 02:04 PM
NRT » PEK
From Narita International Airport (Tokyo) to Beijing Capital International Airport (Beijing)
2 out of 5
refused for no reason
We had a flight from 9am but my friend and I couldn't make it 2/3 hours before the departure.. So we arrived one hour before but we were refused even though they were still open. The flight even got a delay but they refused to let us in. We were left with no money 9000km from our home and no solutions proposed. We asked to call our embassy but they refused and refused and insisted that we use the phone cabin even if we already said that we don't have money. They finally accepted us to come to their office so we can call our parent and the embassy. They even accepted that we don't pay the train back to Tokyo until we arrived there. We had to pay +300E to have an other flight but to Frankfort instead of Paris. Because apparently there were no place left until september which was surprising. The crew was really cold and rude, thanks to their phone only we could work things out on our own. We were 17 and 18 years old back then.
Recommended: Yes
Value for money: No
Customer Service: Poor
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Wed, 01/09/2013 08:46 PM
PEK » HND » JFK
From Beijing Capital International Airport (Beijing) to John F. Kennedy International Airport (New York) via Haneda International Airport (Tokyo)
1 out of 5
Japan Air commits Extortion on visitors to the USA !
My Chinese wife with a USA visa was not permitted to board the plane because she did not have a return ticket. We were told a return ticket is required when traveling to the USA with a visitors visa. A return ticket is only required when traveling to the USA on the Visa waver program. We were forced to purchase a return ticket in my wife's name before we were allowed to board the plane in Beijing. The cost of one return ticket was approx $2,400, when Two ticket to the USA, purchased online were approx $1,500. When we arrived in the USA immigration concurred a return ticket is not required, by visitors to the USA, with any type of visa.
Recommended: No
Value for money: No
Customer Service: Very Poor