Sydney - London Flight Reviews

Most Recommended Best Value for Money Best Customer Service
Sydney-London route
Emirates
Emirates
Emirates
Global
Virgin Atlantic Airways
Virgin Atlantic Airways
Virgin Atlantic Airways
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Sydney
London
Emirates
Global
54.3 total score
33 reviews
45% Recommended
55% Value for Money
2.9/5 Customer Service
Sydney-London route
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
Qantas Airways
Global
46 total score
36 reviews
36% Recommended
33% Value for Money
2.9/5 Customer Service
Sydney-London route
66 total score
2 reviews
50% Recommended
50% Value for Money
4/5 Customer Service
Virgin Atlantic Airways
Global
69.8 total score
6 reviews
67% Recommended
67% Value for Money
3.7/5 Customer Service
Sydney-London route
32 total score
1 review
0% Recommended
0% Value for Money
3/5 Customer Service
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Thu, 09/18/2014 07:42 PM
SYD » DXB » LHR
From Kingsford Smith Airport (Sydney) to Heathrow Airport (London) via Dubai Airport (Dubai)
5 out of 5
Absolutely spoilt
Qantas never disappoints. Safety, service, comfort and food are clearly a priority. The flat beds are fantastic as is the privacy and leg room around each seat. Qantas business class lounge is an amazing way to start a long journey. The only negative at all is the itty bitty toilets that remain in the plane. We are already looking forward to our return flight to Sydney.
Recommended: Yes
Value for money: Yes
Customer Service: Excellent
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Sat, 03/09/2013 01:28 AM
SYD » DXB » LGW
From Kingsford Smith Airport (Sydney) to Gatwick Airport (London) via Dubai Airport (Dubai)
5 out of 5
Always Emirates
I have flown Emirates many times, back and forth to the UK, as well as other destinations, in fact I have flown with them so much, I now have a gold card. Customer service is always very good, often as a gold card holder we are upgraded to business from economy, and on a 14 hour flight from DXB to SYD that is amazing. I have worked for 14 years in the aviation industry, and travelled with many airlines and still I have never found an airline to rival Emirates. If I was to think of anything negative, it would only be how busy DXB is, not a place for the unseasoned traveller!!always crowded, but that just shows how popular Emirates is.
Recommended: Yes
Value for money: Yes
Customer Service: Excellent
Tue, 02/07/2012 02:21 AM
LHR » HKG » SYD
From Heathrow Airport (London) to Kingsford Smith Airport (Sydney) via Hong Kong International Airport (Hong Kong)
2 out of 5
Premuim economy without the premium service
I am a regular traveller on this long haul route and this time choose to fly VA Premium and was left totally disappointed. I usually board after the bulk of economy passangers to avoid kerfuffle as they pass, especially as I always sit in an aisle seat. After take off passengers were left for an inordinate amount of time before the trolley service was presented. No pre-dinner drinks or snacks were offered and I was famished. After turning around to see that economy class had been served drinks and there meals I rang for a drink to quench my appetite. At the time the meal was finally being wheeled out.The meal was decent, but nothing outstanding,as was the breakfast. The seating and entertainment was as expected for a premium economy flight. After take off from Hong Kong the same procedure for service was enacted. I requested the stewart for 2 bottles of wine with my meal as I like to mellow on these long flights. She said she could only serve one at a time. By the time she had finished and was returning to the galley I interjected to request for the 2nd bottle. I do not understand, do they think 2 small wines will make me run rampant around the cabin? The final let down was the miserable breakfast served before landing in Sydney. I chose the vegetarian omlette which comprised of a few fried potato cubes, baked beans and omelette with no vegetables inside. This was accompanied by coffee and nothing else, no juice, no fruit, no yogurt. This has to be the worst breakfast I have encountered in my 20 odd years of travel. In comparison to other airlines I would have to rate this ervice as below average and needless to say I won't be choosing VA agai.
Recommended: No
Value for money: No
Customer Service: Satisfactory
Sun, 02/13/2011 10:10 AM
SYD » SIN » LHR
From Kingsford Smith Airport (Sydney) to Heathrow Airport (London) via Changi Airport (Singapore)
2 out of 5
Too many seats
We were very disappointed with the A380. We had flown on one previously which was operated by Singapore Airlines and were so impressed with the extra space in Economy that we chose to book on the Qantas A380 rather than the Boeing 747. However they had installed many more seats and we found it much more uncomfortable even than the normal 747 configuration. We were quite surprised though that the cabin staff on this occasion seemed much more civil although they wouldn't clean the toilets. We won't be flying Sydney/Heathrow again with Qantas and would prefer to use one of the Asian airlines where the staff have a much better attitude and keep the toilets spotless.
Recommended: No
Value for money: No
Customer Service: Satisfactory