Sydney SYD Airport Reviews | Kingsford Smith Airport

SYD Kingsford Smith Airport

Australia FlagSydney
(SYD) Kingsford Smith Airport, Sydney logo
3.3 out of 5
IATA Code: SYD
ICAO Code: YSSY
Latitude: -33.935723
Longitude: 151.166246
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"Slow improvements over the years"

Review

Sydney airport has come along over the years. The international air side is particularly improved with plenty of shopping and decent airline lounges. A hotel is now directly connected to the international terminal. The only downside to this airport is that you have to rely on buses or trains to transfer between domestic and international and vice versa which is why I prefer to use Melbourne.

Conclusion
Facilities: Good
Check-In Area: Good
Security Level: Satisfactory
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"Terminal 2"

Review

The toilets were dirty at 8-15am on a Sunday morning. The seats outside in the smoking area were stained with spilt coffee and were not cleaned for some days. Smoking area at best is usually poor, but wouldn't sit down... Other areas are spotless.... The inconsistency is about how staff are supervised and managed methinks...

Given what we spend on amenities, parking, flying, passengers should expect more!

Conclusion
Facilities: Satisfactory
Check-In Area: Satisfactory
Security Level: High
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"'Greed is Good' ...Extortion is Even Better According to Macquarie Airports that is!"

Review

Sydney airport facilities have been given a welcome transformation and there are now some actual decent eatting and drinking facilities for passengers and their friends/family to spend time in before departure.The biggest gripe and complaints still exist with both parking fees and the difficulties that Sydney Airports(Macquarie Bank owned that is)place on people who are not allowed to be picked up by family/friends in their own car!!I was shadowed,chased and harrassed by some drongo when I waited patiently for my wife to pick me up last weekend and told that we would be photographed and fined 180$ if she stopped to pick me up!!!That's how low a bank will stoop to make you either catch a taxi (and charge 3.50$ extra)or make your pickup spend 12$ minimum in their carpark to boost their profit margin folks!

Conclusion
Facilities: Good
Check-In Area: Good
Security Level: Satisfactory
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"SYD - The best international airport in Sydney"

Review

As a Sydney resident and frequent flyer, I often find myself here. SYD international has just completed a major upgrade to the shopping facilities and is easily in line with most serious airports around the world. Most major brands are represented including (at time of writing) the only retail Victoria's Secret outlet.

Customs and immigration is usually quite efficient and 4/5 times I am through the whole process in less than 30 minutes. But I have also witnessed serious congestion which results in delayed flights, missed connections and upset travellers.

One of our best assets is the yellow jacket volunteers who assist people find their way. Initiated for the 2000 Olympics, it was such a hit with travellers it has remained ever since. If you find yourself in a bit of bother, don't hesitate to ask one for help, but please remember they are volunteers and don't unload all your troubles on them.

Free Internet/email portals are scattered throughout the check-in and departure areas and are sponsored by Optus. These have saved me more than once. Please be considerate and don't 'hog' a terminal.

All this said, the renovations are still continuing at time of writing (Sept '10) so Sydneysiders are still waiting to see the full result.

Best way to get in and out of Sydney Airport: Train. Avoid coming by private car, parking is expensive.

Good things: Close to city centre, close to domestic terminal although a short transfer is required ($5 by train). Website is comprehensive and very useful (www.sydneyairport.com.au)

Needs improving: Private car access, although a new 15 minute free parking option is now available.

Conclusion
Facilities: Good
Check-In Area: Good
Security Level: High
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