Spice Jet Reviews | Opinions of Spice Jet shared by travelers



Spice Jet

Spice Jet logo
IATA code:SG
ICAO code:MOD
Overall Satisfaction:
1 out of 5
0% of people who wrote a review recommend flying with Spice Jet.
25% of people who wrote a review think Spice Jet offers a good value for money.
75% of people who wrote a review think Spice Jet offers a very poor customer service.
Classes of service
Economy
100%
Business
0%
First
0%
Customer Service
Excellent
0%
Good
0%
Satisfactory
0%
Poor
25%
Very Poor
75%
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How is Spice Jet ranked...?
#1
52 total score
10 reviews
40% Recommended
60% Value for Money
2.7/5 Customer Service
#2
49.5 total score
26 reviews
42% Recommended
46% Value for Money
2.6/5 Customer Service
#3
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#4
68.4 total score
3 reviews
67% Recommended
67% Value for Money
3.7/5 Customer Service
#5
38.9 total score
7 reviews
29% Recommended
29% Value for Money
2.3/5 Customer Service
#6
36.3 total score
4 reviews
25% Recommended
25% Value for Money
2.3/5 Customer Service
#7
18 total score
4 reviews
0% Recommended
25% Value for Money
1.3/5 Customer Service
#8
13.3 total score
4 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#1
63.9 total score
13 reviews
54% Recommended
62% Value for Money
3.5/5 Customer Service
#2
63.7 total score
13 reviews
54% Recommended
69% Value for Money
3.2/5 Customer Service
#3
56.9 total score
23 reviews
48% Recommended
48% Value for Money
3/5 Customer Service
#4
52 total score
10 reviews
40% Recommended
60% Value for Money
2.7/5 Customer Service
#5
49.5 total score
26 reviews
42% Recommended
46% Value for Money
2.6/5 Customer Service
#6
48.2 total score
8 reviews
38% Recommended
50% Value for Money
2.6/5 Customer Service
#7
44.2 total score
12 reviews
33% Recommended
50% Value for Money
2.2/5 Customer Service
#8
100 total score
3 reviews
100% Recommended
100% Value for Money
5/5 Customer Service
#9
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#10
86.7 total score
2 reviews
100% Recommended
100% Value for Money
4/5 Customer Service
#11
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#12
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#13
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#14
78.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#15
78.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#16
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#17
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#18
71.1 total score
3 reviews
67% Recommended
67% Value for Money
3.7/5 Customer Service
#19
69.6 total score
5 reviews
60% Recommended
80% Value for Money
3.4/5 Customer Service
#20
68.4 total score
3 reviews
67% Recommended
67% Value for Money
3.7/5 Customer Service
#21
68.3 total score
4 reviews
75% Recommended
75% Value for Money
3.3/5 Customer Service
#22
59 total score
4 reviews
75% Recommended
75% Value for Money
2.3/5 Customer Service
#23
54.7 total score
3 reviews
33% Recommended
33% Value for Money
3.7/5 Customer Service
#24
47.3 total score
2 reviews
50% Recommended
50% Value for Money
2/5 Customer Service
#25
40.4 total score
3 reviews
33% Recommended
33% Value for Money
2/5 Customer Service
#26
40 total score
1 review
0% Recommended
0% Value for Money
3/5 Customer Service
#27
37 total score
4 reviews
25% Recommended
25% Value for Money
2/5 Customer Service
#28
36.9 total score
3 reviews
33% Recommended
33% Value for Money
2.3/5 Customer Service
#29
36.3 total score
4 reviews
25% Recommended
25% Value for Money
2.3/5 Customer Service
#30
34 total score
2 reviews
50% Recommended
0% Value for Money
1.5/5 Customer Service
#31
29.3 total score
1 review
0% Recommended
0% Value for Money
4/5 Customer Service
#32
26.7 total score
1 review
0% Recommended
100% Value for Money
1/5 Customer Service
#33
26.7 total score
1 review
0% Recommended
100% Value for Money
1/5 Customer Service
#34
26.7 total score
1 review
0% Recommended
100% Value for Money
1/5 Customer Service
#35
26.7 total score
1 review
0% Recommended
100% Value for Money
1/5 Customer Service
#36
26.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#37
22.7 total score
2 reviews
0% Recommended
50% Value for Money
1.5/5 Customer Service
#38
18.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#39
18.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#40
18 total score
4 reviews
0% Recommended
25% Value for Money
1.3/5 Customer Service
#41
15.1 total score
3 reviews
0% Recommended
0% Value for Money
1.3/5 Customer Service
#42
14.7 total score
4 reviews
0% Recommended
0% Value for Money
1.3/5 Customer Service
#43
13.3 total score
5 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#44
13.3 total score
5 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#45
13.3 total score
4 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#46
13.3 total score
2 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#47
13.3 total score
2 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#48
13.3 total score
2 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#49
13.3 total score
2 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#50
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#51
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#52
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#53
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#54
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#55
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#56
38.9 total score
7 reviews
29% Recommended
29% Value for Money
2.3/5 Customer Service
#57
34.7 total score
15 reviews
27% Recommended
33% Value for Money
1.9/5 Customer Service
#58
31.8 total score
12 reviews
17% Recommended
25% Value for Money
2.1/5 Customer Service
#59
31 total score
129 reviews
19% Recommended
30% Value for Money
1.7/5 Customer Service
#60
27.8 total score
7 reviews
0% Recommended
29% Value for Money
2.1/5 Customer Service
#61
25.5 total score
14 reviews
14% Recommended
36% Value for Money
1.4/5 Customer Service
#62
25 total score
7 reviews
14% Recommended
29% Value for Money
1.3/5 Customer Service
#63
24.9 total score
16 reviews
6% Recommended
38% Value for Money
1.6/5 Customer Service
#64
21 total score
11 reviews
9% Recommended
9% Value for Money
1.5/5 Customer Service
#65
14.3 total score
23 reviews
0% Recommended
0% Value for Money
1.2/5 Customer Service

Spice Jet Reviews

"The worst service of all time ....ever..."

Review

The flight was scheduled for departure at 11:00 pm .. but they delayed fight saying technical problems.. when peoplenearly came beat the supervisor and manager they scheduled the flight at 1:20 AM... my suggestion DO NOT.. I REPEAT DO NOT TAKE THIS FLIGHT FROM PUNE TO CHENNAI IF U ARE TRAVELLING ON URGENCY THEY WILL ALWAYS FAIL ON UR EXPECTATIONS.....

thanks
Ameya

Conclusion
Value for Money:No
Customer Service:Very Poor
Cabin:Economy Class
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"CNACLLED MY FLIGHT 2 TIME AND ALLOTED MY SEAT TO OTHER PASSENGERS. "

Review

I BOOKED THIS AIRLINE FOR MY FAMILY. THEY CANCELLED MY FLIGHT 2 TIMES CITING THEY HAVE OPERTIONAL PROBLEM DUE TO THAT THEY HAD CANCELLED THE FLIGHT. WHEN I CHEKCKED WITH AIRPORT, THERE WERE FLIGHT AND THEY HAVE ALLOTTED MY FAMILY SEAT TO SOME OTHER PASSENGER AND LIED TO ME THAT FLIGHT IS CANCELLED. THEY HAVE CANCELLED 2 TIMES MY TICKET.

ULTIMATELEY I REALISED THAT THIS IS USELESS AIRLINE SO IMMEDIATELEY BOOKED MY TICKET WITH GO AIR. AND ASKE THEM TO PAY ME REFUND.

THIS WAS MY FIRST AND LAST EXPERENCE WITH THIS INEFFICIENT AIRLINE AND NEVER GOING TO USE THIS AGAIN.

Conclusion
Value for Money:No
Customer Service:Very Poor
Cabin:Economy Class
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"Most arrogant airline I ever flown"

Review

When I was boarding in Dubai the airline guy on gate was arguing with passenger and finally he insulted the passenger. Then I noticed he was very rough with all passenger. While boarded the plane, I noticed it was a 20-25year old aircraft, dark creme interior, seat fabric was teared off, seat was jammed, water was dripping from panel above the window, it was a most upsetting experience. Once landed at Ahmedabad, India, the luggage was not arrived, not for one or two passengers but more than 90 passengers were not received their baggs. The airline guys at airport were all freshers and were clueless. When asked about the manager they said he went home and must be sleeping now. The new airline, with newly introduced route, all fresh employees at airport in the middle of the night and manager was enjoying his sleep. After hours of arguments with the staff nothing was achieved, no reason was given, no assurance was given, no support/help/care was offered to the passengers, seriously, it was a nightmare flying with Spicejet. I have decided that moment, nomatter what it takes but I will never take Spicejet. Please avoid the airline if you can.

Conclusion
Value for Money:Yes
Customer Service:Very Poor
Cabin:Economy Class
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"WORST FYLING EXPERIENCE WITH SPICE JET"

Review

Recently i witnessed the worst experience while returning back from Cohin via Spice Jet to Mumbai. I had booked tickets directly through spice jet 2 month prior to arrival and departure date. We had a flight at 11 20 in morning and When we reached airport, at the check in counter we were told that we have been allotted an evening flight of 6:40 pm...without any prior intimation. And it dint happened just with us but 15 other passengers. We all were shocked. They had no answer. We had no other option but to wait for our next flight. When finally we called at the airport again to confirm check in for 6 40 flight...we were told that the flight has been further delayed to 8 35. Nothing could have been worse then this. Inspite of having our contact details again they did not bother to inform us. Being a sunday we could not fullfill extremely important family commitments. They told us that they have informed the airline and airport authority and airline will provide us departure compensation. They gave us official email id to log on the complain... funniest part... when we did that...we were told that they will give us 1000 rs voucher...when we told the concerned official of airline is this a kind of joke...he clearly said that our company policies are more company driven and not customer driven hence i m telling you honestly nothing can be done out of it now. ... we were shocked and amazed.....THEY CLAIM TO BE THE BEST AIRLINE...I SAY...ITS THE WORST AIRLINE WHICH ONLY INTEND TO MAKE MONEY AND NOT CONCERNED WITH CUSTOMER'S SENTIMENTS. BECAUSE OF BLUNDER CAUSED BY THEM WE HAD TO SUFFER FOR 12 HOURS.....AND AT THE END THEY ARE LEAST BOTHERED ON THE RECOVERY FRONT. ANYONE WHO READS MY REVIEW HERE, MY URGE TO YOU IS TO THINK 100 TIMES BEFORE FLYING THROUGH SPICE JET. PREFER A TRAIN OR A BUS RATHER IF YOU HAVE NO OTHER OPTION BUT SPICE JET.

Conclusion
Value for Money:No
Customer Service:Poor
Cabin:Economy Class
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