Southwest Airlines
Southwest Airlines Reviews
"First time on Southwest"
This was our first ever flight with Southwest, we flew from LAX to Reno via Las Vegas.
The flight was trouble free and the cabin staff were very friendly, I liked that the flightdeck crew kept us updated and let us know what was happening,when we were held on the taxiway in LAX due to our slot into Vegas.
I was so impressed that I joined their frequent flyer program and will certainly use then in future to fly internally the next time I am in the USA, they sure knock spots of Virgin Blue in Australia.
Thanks Southwest,
Dave (Sydney, Australia)
Share"Good domestic airline"
Flying on Southwest Airlines whilst in America was a great experience. The staff are very friendly and the service was very good. One of the things I love about Southwest is that should you need to cancel/postpone a flight, they are happy to accomodate you without any charges/fees. They simply credit you for the amount you paid for the flight and you just re-book another flight when you're ready. Exellcent!!!!!
Share"Disgusted"
I am utterly appalled with Southwest. Out of 4 planes, 2 of them were delayed by 3 hours each. I am so disgusted!!! They also do not allow designated seating like other airline companies. I will never, ever fly with Southwest again, and I will NEVER recommend to ANYONE.
Share"Love to fly Southwest"
Flew non-stop from MHT to TPA on May 25th and non-stop back from TPA to MHT on May 31st. Best flights ever. Going down it was clear all the way and the pilot pointed out places of interest along the way. That was great as I've never experienced that before. Coming back the flight was a bit late leaving TPA because of a cancelled flight originating in Texas but they put another plane on, The Lone Star, and got us off very quickly and only 15 min late getting into MHT. Another great and pleasant flight. One of your flight attendants on that flight was so friendly and we are now friends on Facebook. Very cool as I love meeting people. I should be working for your airline!!!
Share"great airline, I will fly Southwest again"
Denver to Chicago Midway nonstop. I had a very good deal for that trip. Excellent experience with friendly staff and on time departures. The only thing I don't like is the open seating policy, particularly when you are flying as a couple.
Share"Late notifications and no Seat Assignment"
Why do they not assign seats? I like the other aspects but if I book my flight 3 or more weeks early, I should get a guaranteed seat, not some mystery box assigning me a boarding number. What if you want a family to sit together and you are given a lower number?
Great that they don't charge for bags but I don't check bags most of the time anyway.
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