Southern Air Charter Reviews | Opinions of Southern Air Charter shared by travelers



Southern Air Charter

Southern Air Charter logo
IATA code:PL
ICAO code:SOA
Overall Satisfaction:
2.3 out of 5
33.3% of people who wrote a review recommend flying with Southern Air Charter.
33.3% of people who wrote a review think Southern Air Charter offers a good value for money.
33.3% of people who wrote a review think Southern Air Charter offers a good customer service.
Classes of service
Economy
100%
Business
0%
First
0%
Customer Service
Excellent
0%
Good
33.3%
Satisfactory
0%
Poor
33.3%
Very Poor
33.3%
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How is Southern Air Charter ranked...?
#1
59.3 total score
2 reviews
50% Recommended
50% Value for Money
3.5/5 Customer Service
#2
42.2 total score
3 reviews
33% Recommended
33% Value for Money
2.3/5 Customer Service
#1
59.3 total score
2 reviews
50% Recommended
50% Value for Money
3.5/5 Customer Service
#2
42.2 total score
3 reviews
33% Recommended
33% Value for Money
2.3/5 Customer Service
#3
40 total score
1 review
0% Recommended
100% Value for Money
2/5 Customer Service
#4
37.8 total score
6 reviews
33% Recommended
33% Value for Money
2/5 Customer Service
#5
16 total score
2 reviews
0% Recommended
0% Value for Money
1.5/5 Customer Service
#6
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#7
30.8 total score
10 reviews
30% Recommended
20% Value for Money
1.6/5 Customer Service
#8
21.2 total score
18 reviews
11% Recommended
6% Value for Money
1.3/5 Customer Service
#9
20.7 total score
35 reviews
6% Recommended
17% Value for Money
1.4/5 Customer Service

Southern Air Charter Reviews

"The.worst."

Review

Chartered another flight instead of keeping time for our flights. Missed our connecting fligt to the States and were stranded in Nassau for an extra night. Tried contacting them and ZERO responses. We had to pay for new flughts to the states, hotels rooms, cabs and meals. THEY cist us an extra $2500. Also, their planes are disgustingly dirty and very very old. Do yourself a favor and fly another airline because they DO NOT care about their customers AT ALL!!!!

Conclusion
Value for Money:No
Customer Service:Very Poor
Cabin:Economy Class
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"Worst air service ever"

Review

Constant decline in service. Today pilot didn't shoe. Plane was hours late. Missed connection and had topay 500.00+ to book on another airline. No respect for their paying customers whatsoever. Only indifference. Forced to wait outside for more than 3 hours being eaten alive by mosquitos and sandflies. Bites then cause systemic and medicsl treatment becomes necessary.

Conclusion
Value for Money:No
Customer Service:Poor
Cabin:Economy Class
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"Never a problem, Southern Air is good"

Review

Have had the pleasure of dealing with Southern Air many times, after and before international connections. The only time a flight was cancelled, they replaced it with a smaller plane, since there were 4 passengers left with no way to Eleuthera. Very nice small plane and they got us there late but so what! They called over to advise our contact and the car keys were under the mat. No problem. Chartered a plane for a family group once and they handled it very efficiently.

Conclusion
Value for Money:Yes
Customer Service:Good
Cabin:Economy Class
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