SkyJet Aviation Reviews | Opinions of SkyJet Aviation shared by travelers



SkyJet Aviation

IATA code:UQ
ICAO code:SJU
Overall Satisfaction:
1 out of 5
0% of people who wrote a review recommend flying with SkyJet Aviation.
0% of people who wrote a review think SkyJet Aviation offers a good value for money.
80% of people who wrote a review think SkyJet Aviation offers a very poor customer service.
Classes of service
Economy
100%
Business
0%
First
0%
Customer Service
Excellent
0%
Good
0%
Satisfactory
0%
Poor
20%
Very Poor
80%
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How is SkyJet Aviation ranked...?
#1
14.4 total score
5 reviews
0% Recommended
0% Value for Money
1.2/5 Customer Service
#1
78.7 total score
8 reviews
75% Recommended
88% Value for Money
3.8/5 Customer Service
#2
41.5 total score
7 reviews
29% Recommended
43% Value for Money
2/5 Customer Service
#3
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#4
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#5
81.3 total score
1 review
100% Recommended
0% Value for Money
4/5 Customer Service
#6
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#7
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#8
56.7 total score
2 reviews
50% Recommended
50% Value for Money
3/5 Customer Service
#9
50 total score
2 reviews
50% Recommended
50% Value for Money
2.5/5 Customer Service
#10
50 total score
2 reviews
50% Recommended
50% Value for Money
2.5/5 Customer Service
#11
38 total score
2 reviews
50% Recommended
50% Value for Money
1/5 Customer Service
#12
33.3 total score
2 reviews
0% Recommended
50% Value for Money
2/5 Customer Service
#13
32 total score
1 review
0% Recommended
0% Value for Money
3/5 Customer Service
#14
26.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#15
26.7 total score
1 review
0% Recommended
100% Value for Money
1/5 Customer Service
#16
13.3 total score
2 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#17
13.3 total score
2 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#18
13.3 total score
2 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#19
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#20
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#21
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#22
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#23
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#24
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#25
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#26
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#27
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#28
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#29
17.5 total score
7 reviews
0% Recommended
0% Value for Money
1.6/5 Customer Service
#30
14.4 total score
5 reviews
0% Recommended
0% Value for Money
1.2/5 Customer Service

SkyJet Aviation Reviews

"mnl-usu flight"

Review

MNL-USU: Skyjet cancelled flight 30 mins AFTER scheduled departure due to weather. NO meals or lodging provided. We are basically on our own. Bye bye until the next available flight which is the next day. Had to leave the airport and find some available hotel in the area and pay it on our own. Had to pay the airport transfer from/to airport on our own too.

USU-MNL: Flight delayed for over 1 hour due to "airport congestion".

Conclusion
Value for Money:No
Customer Service:Poor
Cabin:Economy Class
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"Seriously? Like a Backyard Operation"

Review

Here is my experience with flying SKYJET from Boracay.

Try to make a web booking - FAIL
(cannot if departing within 2 days)

Ring to try make phone booking - FAIL
(will not accept Payment over the phone)

Ask to hold booking - FAIL
(cancelled booking after agreeing would be OK to pay at terminal)

Book ticket at terminal - FAIL
(they now charge "go show" price, which is 2x more expensive)

Try to speak to manager - FAIL
(only airport ground staff, no airline staff)

Make payment with credit card - FAIL
(Sorry cash only)

Flight depart on time? - FAIL
(flight delayed)

Everything was bad about my experience with this airline. I have rather low expectations and they still failed miserably. the only good thing is, the plane is still flying (at the moment)

Conclusion
Value for Money:No
Customer Service:Very Poor
Cabin:Economy Class
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"Flight was cancelled last minute "

Review

Skyjet Air cancelled our flight last minute via email.
Flight cancelled @ 1:30PM Monday, 11/9/15 (Flt 1215 - Manila to Busuanga)
Our flight is for 7:00 AM Tuesday, 11/10/15 (Flt 1215 - Manila to Busuanga)
I called Skyjet Air @ 1:54 PM Monday, 11/9/15, asked for help to reschedule our flight and help with hotel cancellation fees or charges for changing hotel dates to accommodate change of flight dates. They declined my request for help with hotel accommodation changes.
I emailed Skyjet Air management Monday, 11/9/15 evening asking for aforementioned help and has not gotten any response to date. Not even an acknowledgement they received my email. Email was sent to Gay Baybay, M. Nicolas, J. Dayrit (Skyjet Air sales and marketing managers).
One of the reasons I go to the Philippines is to go scuba diving in Coron, Palawan. Skyjet Air ruined my whole trip!
I will never do business with Skyjet Air. Next time I'll go with PAL or Cebu Pacific Air.
Skyjet Air will leave you stranded and has zero customer support!
I am a very disappointed Skyjet Air customer.
Don't waste your time and money with Skyjet Air!!!!!!!!

Conclusion
Value for Money:No
Customer Service:Very Poor
Cabin:Economy Class
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"Skyjet has the most TERRIBLE CUSTOMER SERVICE that RUINS BATANES!!!!!"

Review

Skyjet cancelled their flight without informing their passengers before and even now that we are waiting still for their announcement.

My dad and aunt, retired government officials, have always been proud of our ANCESTRAL House in Batanes so AFTER quite a long time of not seeing this beautiful province I decided to spend our summer vacation here in the Philippines. WE USED TO SPEND OUR SUMMER VACATION either in BORACAY or in other countries in ASIA.

I've tried calling their hotline, landline and mobile number but to no avail.

THIS IS MY WORST EXPERIENCE IN FLYING...SO DAMN WORST THAT IT WILL DESTROY OTHER PEOPLE'S INTEREST TO SEE BATANES!!!!

Conclusion
Value for Money:No
Customer Service:Very Poor
Cabin:Economy Class
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