Air Travel Survey
What do you consider before booking a flight?

Singapore - Penang Flight Reviews

Most Recommended Best Value for Money Best Customer Service
Singapore-Penang route
Singapore Airlines
Singapore Airlines
Singapore Airlines
Global
Singapore Airlines
Malaysia Airlines
Malaysia Airlines
Singapore
Penang
Malaysia Airlines
Global
76.9 total score
6 reviews
67% Recommended
83% Value for Money
3.8/5 Customer Service
Singapore-Penang route
94.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
Singapore Airlines
Global
75.9 total score
10 reviews
70% Recommended
70% Value for Money
3.7/5 Customer Service
Singapore-Penang route
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
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Tue, 03/22/2011 03:56 PM
SIN » PEN
From Changi Airport (Singapore) to Penang International Airport (Penang)
5 out of 5
Great Cabin Crew
I had to fly business class as it was an emergency flight to Penang. I was in total distress and the whole flight was fully booked except for 2 seats on business class. The ground staff was somewhat helpful and gave me information that I needed. So all in all I had no choice but to buy the business class ticket. I manage to use the lounge for a few minutes to freshen up and had something to eat. When it was time for boarding, the cabin crew was really friendly and I was surprised by the inflight catering. This is just a 1 hour 20 minutes flight but they served a meal fit for a king! I flew the route often on Economy class before and I would have to say that it is better than Silkair and Singapore Airlines (when it used to fly this route). I had arrogant and rude cabin crew on Silkair and Singapore Airlines and the inflight catering was alright but it was horrible compared to Malaysia Airline's inflight catering
Recommended: Yes
Value for money: Yes
Customer Service: Good
Mon, 09/27/2010 10:50 AM
MAN » SIN » PEN
From Manchester International Airport (Manchester) to Penang International Airport (Penang) via Changi Airport (Singapore)
5 out of 5
perfect flight
Have travelled many times with many airlines, SIA comes out best of the lot, the staff are very helpful and nothing is to much trouble for them both on the ground and in the air. very highly recommended.
Recommended: Yes
Value for money: Yes
Customer Service: Excellent
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Air Travel Survey: What do you consider before booking a flight?