Singapore - Harbin Flight Reviews

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Singapore
Harbin
Scoot Airlines
Global
30.4 total score
134 reviews
19% Recommended
29% Value for Money
1.6/5 Customer Service
Singapore-Harbin route
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
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Sun, 01/07/2018 08:37 AM
SIN » HRB
From Changi Airport (Singapore) to Harbin Airport (Harbin)
1 out of 5
Poor Service Attitude
I had very bad impression on Scoot, totally do not care about how passenger feel. It started from the check-in. I can't check in from the website hence I called, spoken to Anna. But I was told Chorme cannot check-in, told me to us IE. Hence I changed to IE, same thing repeat, I called again, a different person pickup, Ebby, she told me to do the same thing, I told her to make sure, because I was using Chrome then IE, and I've tested but failed, finally it was the software upgrade issue after her checking. Can you imagine,how I felt when a person just want to simply get thing over??? Worst airline I ever seen, book at your own risk attitude.
Recommended: No
Value for money: No
Customer Service: Very Poor
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