Singapore - Cebu Flight Reviews

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Scoot Airlines
30.1 total score
136 reviews
18% Recommended
29% Value for Money
1.6/5 Customer Service
Singapore-Cebu route
20 total score
2 reviews
0% Recommended
50% Value for Money
1/5 Customer Service
Fri, 08/18/2017 06:04 AM
From Soekarno-Hatta International Airport (Jakarta) to Mactan International Airport (Cebu) via Changi Airport (Singapore)
1 out of 5
Scoot airlines
Couldn't even book a ticket online and the call center didn't answer, hahaha I work in IT. The website is almost non functional and call center recording was nonexistent
Recommended: No
Value for money: Yes
Customer Service: Very Poor
Thu, 03/14/2013 10:34 PM
From Mactan International Airport (Cebu) to Kingsford Smith Airport (Sydney) via Changi Airport (Singapore)
1 out of 5
Don't ever try it.
First of all I just have wonderful experience. And I want to share it with others. I travelled CEB-SIN-SYD. Well I double checked in Singapole just in case. And Scoot said yes we already load your baggage. Then, in Sydeny, of course there's no bag. And I write down e-mail couple of times, charles taylor something, and there was no reply. I tried to call singapole and it just goes to answering machine. and in sydney branch,"it's processing, please wait" that's all I can hear. After 2weeks, Finally I heard they found my bag. Then another 5days,it is still in the Sydney Airport. They just said courier doens't confirm their order. I just can't believe it, there's a lot of planes come to my place everyday. I strongly recommend this flight If you want something special in your trip.
Recommended: No
Value for money: No
Customer Service: Very Poor
Fri, 2013-03-15 05:53

They sent my bag through road service omg,
Then it takes another 5 days.