Sharp Airlines Reviews | Opinions of Sharp Airlines shared by travelers



Sharp Airlines

IATA code:SH
ICAO code:SHA
Overall Satisfaction:
1.6 out of 5
12.5% of people who wrote a review recommend flying with Sharp Airlines.
12.5% of people who wrote a review think Sharp Airlines offers a good value for money.
62.5% of people who wrote a review think Sharp Airlines offers a very poor customer service.
Classes of service
Economy
100%
Business
0%
First
0%
Customer Service
Excellent
12.5%
Good
0%
Satisfactory
12.5%
Poor
12.5%
Very Poor
62.5%
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How is Sharp Airlines ranked...?
#1
50.3 total score
32 reviews
41% Recommended
50% Value for Money
2.9/5 Customer Service
#2
46 total score
36 reviews
36% Recommended
33% Value for Money
2.9/5 Customer Service
#3
61.2 total score
18 reviews
56% Recommended
56% Value for Money
3.3/5 Customer Service
#4
29.3 total score
1 review
0% Recommended
0% Value for Money
4/5 Customer Service
#5
27.2 total score
8 reviews
13% Recommended
13% Value for Money
1.9/5 Customer Service
#6
19 total score
8 reviews
0% Recommended
13% Value for Money
1.4/5 Customer Service
#7
31 total score
27 reviews
19% Recommended
33% Value for Money
1.8/5 Customer Service
#1
75.8 total score
15 reviews
73% Recommended
73% Value for Money
3.9/5 Customer Service
#2
61.2 total score
18 reviews
56% Recommended
56% Value for Money
3.3/5 Customer Service
#3
50.3 total score
32 reviews
41% Recommended
50% Value for Money
2.9/5 Customer Service
#4
46 total score
36 reviews
36% Recommended
33% Value for Money
2.9/5 Customer Service
#5
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#6
29.3 total score
1 review
0% Recommended
0% Value for Money
4/5 Customer Service
#7
27.2 total score
8 reviews
13% Recommended
13% Value for Money
1.9/5 Customer Service
#8
19 total score
8 reviews
0% Recommended
13% Value for Money
1.4/5 Customer Service
#9
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#10
31 total score
27 reviews
19% Recommended
33% Value for Money
1.8/5 Customer Service

Sharp Airlines Reviews

"Only because I have too"

Review

Not very professional, although staff were nice, they don't seem to think leaving on time is a priority. Seem to have a lot of aircraft issues aswell. Pilots look like they haven't even finished school. I hope they are trained well.

Conclusion
Value for Money:No
Customer Service:Satisfactory
Cabin:Economy Class
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"Trip to Flinders Island"

Review

Found Sharp Airlines staff to be approachable and helpful, the check in guy at Essendon gave us a good tip on where to get a good coffee.

The flights were on time and full in both directions, I imagine due to this route only operating twice weekly over the winter months.

The plane was small, not the smallest I have flown on, but comfortable and not overly noisy considering it was a turboprop.

Overall I cannot fault them and would happily fly with them again.

Conclusion
Value for Money:Yes
Customer Service:Excellent
Cabin:Economy Class
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"Losing faith"

Review

In 1 year of travelling with Sharp I have been involved in 3 mid-air dramas relating to mechanical failures. (the latest being last Saturday 24th May) The airline seems oblivious to how unsettling it is for passengers and the disruption it causes to their day. No compensation is ever provided an an alternative travel solution will either not be provided by the airline, or will occur many hours later (possibly the next day).
I try to patronise this airline because it is a local business in Hamilton, but I am losing interest fast. Malcolm, time to lift your game.

Conclusion
Value for Money:No
Customer Service:Very Poor
Cabin:Economy Class
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"Very Disappointing Indeed"

Review

We travelled with Sharp airlines as a film crew to Port Augusta in late December 2013, and booked our flight 3 weeks early to ensure our excess luggage requirements could be paid in advance and guaranteed. For this, we bought an extra seat. (We have done this many times with Rex airlines with no problems. The seat remains empty, whilst the weight allowance credits to luggage.) Our staff contacted sharp airlines a week before our flight to check all would be ok. Yes, it would. The evening before our flight we were contacted (after hours) by the airline to say the flight was leaving an hour early for some reason. No problems, we'll be there. On checking in, (early) we were chastised by the teenaged sharp airlines representative for not getting there earlier, with "so much stuff. I doubt we can take all this".It turns out we were travelling on a mining company flight, which was full, and the luggage compartment was "maxed". The end result was we had to leave behind 3 pieces of essential equipment, and the extra seat we had paid for had gone to someone else. Arrangements were made for our staff to collect these items from Adelaide airport later in the day. On arriving at the sharp airlines office, he found our equipment sitting on the back of a traytop ute, in a public area, in 40 degrees heat, amongst oil cans, rags and rubbish. The equipment was an $85 000 Hdcam and electronics worth another $40 000. He was told by a teenaged expert that "the heat won't hurt them. I know about photography". How comforting. We have received no reimbursement for the extra seat we paid for, or our collection expenses. We will not be travelling with sharp airlines again, and will advise others of our experience.

Conclusion
Value for Money:No
Customer Service:Very Poor
Cabin:Economy Class
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"Shaft Airlines more likely "

Review

We arrived to travel, upon check in presented with a snot nosed teenager who informed us of a 5hr delay and as such to come back later. We had no where else to go and as such stayed at the terminal with no such compensation. When time came to check in we were overweight by 5kg between the two of us and were charged 130$ even though the overcharge weight was less the extra was an admin fee and had to be in "cash." Onboard the flight was uneventful but boring, no leg room, no head height just a basic tiny little toy plane. Arriving at our destination was interesting as we witnessed our luggage being thrown out of the back by one of the pilots. We ended up with a broken wine bottle inside from all of this but no compensation offered. Just a statement from the owner Malcom Sharp saying "if it was fragile then you should have carried it on"

Never again. We were shafted but Sharp Airlines

Conclusion
Value for Money:No
Customer Service:Very Poor
Cabin:Economy Class
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"No reliability whatsoever"

Review

Terminally unreliable. Utilise this carrier for non-essential travel only.

Conclusion
Value for Money:No
Customer Service:Very Poor
Cabin:Economy Class
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"sharp airlines"

Review

Cancellations, late arrivals, scary flights.
Staff are very friendly in this airline, but I need a service that is reliable and on time.
All flights cancelled over Christmas/New Year??? I work in Health Care, and people don't just suddenly stop getting sick because it's Christmas. Quite the opposite.
You've let me down for the last time and I'll just drive now. I like driving and it's cheaper.

Conclusion
Value for Money:No
Customer Service:Poor
Cabin:Economy Class
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"Never again"

Review

Can't comment on their inflight standards because we never got to fly !! But their customer service and their ethics stink. Our flight was delayed ( in 1 hourly increments ) for a total of seven hours, the cancelled altogether ! ( This is a 45 minute shuttle flight. ) So we waited at the airport in a tin shed terminal ( the other passengers, who were all local residents, went home - good move ) We got nothing to eat or drink - there is nothing there but drinking water from a coffee mug. We were told our plane had mechanical issues. Meanwhile 2 other Sharp Airlines flights came and went. (I'm glad they weren't ours because the pilots were about 15 years old) Eventually the airport man told us our flight was cancelled. He then let it slip that our plane wasn't actually broken, but it had been used on a more important flight - to a mine site - and would not be coming to get us because the other passengers ( the locals ) were happy not to travel. The earliest that we could travel was the following day in the evening. ( This is for a 45 minute shuttle service. We could have hired a car and been there in 3 hours. ) We politely declined to travel the next day, and have therefore been refused a refund.
This airline is a shocker. even the staff seem to have no faith in it.

Conclusion
Value for Money:No
Customer Service:Very Poor
Cabin:Economy Class
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