Seattle - Atlanta Flight Reviews

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Fri, 04/19/2013 11:07 PM
From Seattle-Tacoma International Airport (Seattle) to Hartsfield-Jackson Atlanta International Airport (Atlanta)
1 out of 5
I cannon tell you how much I loathe United Airlines! Ever since getting bumped off a flight a year and a half ago, and trying to use the credit they gave me, it has been one COLOSSAL headache after another. Everything costs extra - seat upgrades (Economy Plus, not a choice when you are booking a flight), change fees, everything. They have made out like bandits at my expense. I used my voucher to take my son to college in Scotland last fall, and had to cancel my ticket when his student visa didn't come in time. Was told by customer service when I cancelled that I could use the credit from my ticket to get him a flight home in May. Well, he was wrong, and not only can I not transfer the ticket to my son, they wouldn't give me a refund. So I had to use the ticket by July to fly somewhere myself or lose the $1100. I just booked a ticket using $800 of the $1100 credit. Got charged extra for the change fee (they won't take that out of the credit) and the additional $300 is in my name, so it's still use it or lose it. After this last flight, I WILL NEVER FLY ON UNITED AGAIN. Ever.
Recommended: No
Value for money: No
Customer Service: Very Poor