Saint Maarten - Saint Eustatius Flight Reviews

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Saint Maarten
Saint Eustatius
Winair
Global
40 total score
1 review
0% Recommended
100% Value for Money
2/5 Customer Service
Saint Maarten-Saint Eustatius route
40 total score
1 review
0% Recommended
100% Value for Money
2/5 Customer Service
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Wed, 02/18/2015 05:44 PM
SXM » EUX
From Princess Juliana International Airport (Saint Maarten) to F D Roosevelt Airport (Saint Eustatius)
2 out of 5
Extremely Inefficient
Our group of 22 flew from St. Maarten to St. Eustatius in February. We had a 4 hour layover in St. Maarten before boarding the flight to St.Eustatius. Because of the size of our group and the number of seats on their airplanes, we had to split up and take 2 flights. By the time all of our group got there, not all the luggage had made it. We are divers, and need our dive gear in order to dive. Several people, including me, did not have our equipment. It took them another 2 flights the next day to get everything to us. I don't know if they have never serviced a group as large as ours, or a full airplane before, but they sure didn't get it right. On our return, they were able to accommodate us and got all our luggage to St. Maarten on the airplane. If they weren't the only airline servicing the islands, I would never fly them again.
Recommended: No
Value for money: Yes
Customer Service: Poor
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