SA Airlink Reviews | Opinions of SA Airlink shared by travelers



SA Airlink

SA Airlink logo
IATA code:4Z
ICAO code:LNK
Overall Satisfaction:
1 out of 5
0% of people who wrote a review recommend flying with SA Airlink.
0% of people who wrote a review think SA Airlink offers a good value for money.
100% of people who wrote a review think SA Airlink offers a very poor customer service.
Classes of service
Economy
100%
Business
0%
First
0%
Customer Service
Excellent
0%
Good
0%
Satisfactory
0%
Poor
0%
Very Poor
100%
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How is SA Airlink ranked...?
#1
41.5 total score
7 reviews
29% Recommended
43% Value for Money
2/5 Customer Service
#2
56.7 total score
2 reviews
50% Recommended
50% Value for Money
3/5 Customer Service
#3
32 total score
1 review
0% Recommended
0% Value for Money
3/5 Customer Service
#4
13.3 total score
2 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#5
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#6
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#7
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#1
78.7 total score
8 reviews
75% Recommended
88% Value for Money
3.8/5 Customer Service
#2
41.5 total score
7 reviews
29% Recommended
43% Value for Money
2/5 Customer Service
#3
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#4
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#5
81.3 total score
1 review
100% Recommended
0% Value for Money
4/5 Customer Service
#6
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#7
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#8
56.7 total score
2 reviews
50% Recommended
50% Value for Money
3/5 Customer Service
#9
50 total score
2 reviews
50% Recommended
50% Value for Money
2.5/5 Customer Service
#10
50 total score
2 reviews
50% Recommended
50% Value for Money
2.5/5 Customer Service
#11
38 total score
2 reviews
50% Recommended
50% Value for Money
1/5 Customer Service
#12
33.3 total score
2 reviews
0% Recommended
50% Value for Money
2/5 Customer Service
#13
32 total score
1 review
0% Recommended
0% Value for Money
3/5 Customer Service
#14
26.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#15
26.7 total score
1 review
0% Recommended
100% Value for Money
1/5 Customer Service
#16
13.3 total score
2 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#17
13.3 total score
2 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#18
13.3 total score
2 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#19
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#20
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#21
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#22
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#23
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#24
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#25
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#26
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#27
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#28
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#29
17.5 total score
7 reviews
0% Recommended
0% Value for Money
1.6/5 Customer Service
#30
14.4 total score
5 reviews
0% Recommended
0% Value for Money
1.2/5 Customer Service

SA Airlink Reviews

"SA Airlink staff is very rude and helpless"

Review

We have never ever had an experience like today. First of all the staff at SA airlink have no pity with customers and they only value their own time and do not consider that customers might be in trouble and need assistance. They just don't care!

We were told that the extra luggage is to heavy and needed to be booked with cargo. We booked our luggage and went straight to cargo to book the rest. When we got back past customs to the terminal the staff told us the bus have just left 2 minutes ago and they can not help us. The plane was still busy boarding. They just refused to let us pass. Our luggage even got loaded off and told that we need to go out of international customs and fetch our luggage. They knew we had a problem early in the morning and send us to cargo. They could make a plan and let us on the plane but they just refused. When we asked for customer services and the office for complaints the told us there is none! We should just buy another ticket and fly another day.

At Sa Airlink there is no service. The employees play a very bad role in accommodating clients. Business should be about servicing the client. They just don't care! They have done their job and that's it. Please help! This is just unacceptable!

Conclusion
Value for Money:No
Customer Service:Very Poor
Cabin:Economy Class
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"I was very concern to fly SA Airlink"

Review

As a result of all the accidents that SA Airlink is having I was concerned to fly them. No other choice, it is the only airline and the only fly from Nelspruit to Cape Town. Only economy (I use to travel business). Configuration is horrible 3 - 3 in a very narrow plane. The worst: I was seated in the middle and I was forced to hold cross my arms over my chest to do not bother the lady sit next to me! I was like that for almost 3 hours! Food is embarrassing, better do not serve anything. I would recommend everybody going to Kruger to fly from the lodge to Johannesburg and then take a regular South African Airways fly from there. It is worth it, comfortable, you have the choice of business class, good service and the most important fact: SAFETY.

Conclusion
Value for Money:No
Customer Service:Very Poor
Cabin:Economy Class
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