Royal Brunei Airlines Reviews | Opinions of Royal Brunei Airlines shared by travelers

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Royal Brunei Airlines

Royal Brunei Airlines logo
IATA code:BI
ICAO code:RBA
Overall Satisfaction:
2 out of 5
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How is Royal Brunei Airlines ranked...?
#1
37.3 total score
1 review
0% Recommended
0% Value for Money
4/5 Customer Service
Not rated
#1
76.9 total score
6 reviews
67% Recommended
83% Value for Money
3.8/5 Customer Service
#2
75.9 total score
10 reviews
70% Recommended
70% Value for Money
3.7/5 Customer Service
#3
70.2 total score
3 reviews
67% Recommended
67% Value for Money
4/5 Customer Service
#4
70.1 total score
5 reviews
60% Recommended
80% Value for Money
3.8/5 Customer Service
#5
62.9 total score
6 reviews
50% Recommended
83% Value for Money
2.8/5 Customer Service
#6
100 total score
2 reviews
100% Recommended
100% Value for Money
5/5 Customer Service
#7
100 total score
2 reviews
100% Recommended
100% Value for Money
5/5 Customer Service
#8
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#9
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#10
81.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#11
78.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#12
78.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#13
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#14
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#15
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#16
50 total score
2 reviews
50% Recommended
50% Value for Money
2.5/5 Customer Service
#17
46 total score
2 reviews
50% Recommended
100% Value for Money
2/5 Customer Service
#18
40 total score
1 review
0% Recommended
0% Value for Money
3/5 Customer Service
#19
37.3 total score
1 review
0% Recommended
0% Value for Money
4/5 Customer Service
#20
21.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#21
18.7 total score
2 reviews
0% Recommended
0% Value for Money
2/5 Customer Service
#22
13.3 total score
2 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#23
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#24
45 total score
4 reviews
25% Recommended
50% Value for Money
2.5/5 Customer Service
#25
44 total score
3 reviews
33% Recommended
33% Value for Money
2.7/5 Customer Service
#26
41.9 total score
5 reviews
20% Recommended
40% Value for Money
2.8/5 Customer Service
#27
40 total score
5 reviews
40% Recommended
40% Value for Money
2/5 Customer Service

Royal Brunei Airlines Reviews

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"Going Hungry on Royal Brunei Airlines"

Review

I don't think I'm alone when I say that a recent long haul flight from Auckland to London left me hungry, literally. The meals were small and few and far between. At our stopover in Brunei one guy had a full meal at the airport and then asked for a doggy bag to take back on the plane. On the way back our tv monitors died halfway through our movies and the stewardess has to reboot the system, we then had to rewind back to the beginning. My controls also kept turning on the guys light to the far left of me. Also, I was looking forward to having a whole row to myself for the last eight hours, but I was moved up the front to accommodate a man with his child. They then stretched out for a good kip, but I was stuck up the front with the babies. Not happy!

On the up side the customer service was good, and the stewards were very friendly and helpful.

Conclusion
Value for Money:No
Customer Service:Good
Cabin:Economy Class
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Air Travel Survey: What do you consider before booking a flight?