Royal Air Maroc Reviews | Opinions of Royal Air Maroc shared by travelers



Royal Air Maroc

Royal Air Maroc logo
IATA code:AT
ICAO code:RAM
Alliance: Arab Air Carriers Organization
Overall Satisfaction:
2 out of 5
50% of people who wrote a review recommend flying with Royal Air Maroc.
50% of people who wrote a review think Royal Air Maroc offers a good value for money.
50% of people who wrote a review think Royal Air Maroc offers a very poor customer service.
Classes of service
Economy
100%
Business
0%
First
0%
Customer Service
Excellent
0%
Good
0%
Satisfactory
0%
Poor
0%
Very Poor
50%
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How is Royal Air Maroc ranked...?
#1
38 total score
2 reviews
50% Recommended
50% Value for Money
1/5 Customer Service
#2
13.3 total score
2 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#1
78.7 total score
8 reviews
75% Recommended
88% Value for Money
3.8/5 Customer Service
#2
41.5 total score
7 reviews
29% Recommended
43% Value for Money
2/5 Customer Service
#3
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#4
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#5
81.3 total score
1 review
100% Recommended
0% Value for Money
4/5 Customer Service
#6
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#7
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#8
56.7 total score
2 reviews
50% Recommended
50% Value for Money
3/5 Customer Service
#9
50 total score
2 reviews
50% Recommended
50% Value for Money
2.5/5 Customer Service
#10
50 total score
2 reviews
50% Recommended
50% Value for Money
2.5/5 Customer Service
#11
38 total score
2 reviews
50% Recommended
50% Value for Money
1/5 Customer Service
#12
33.3 total score
2 reviews
0% Recommended
50% Value for Money
2/5 Customer Service
#13
32 total score
1 review
0% Recommended
0% Value for Money
3/5 Customer Service
#14
26.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#15
26.7 total score
1 review
0% Recommended
100% Value for Money
1/5 Customer Service
#16
13.3 total score
2 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#17
13.3 total score
2 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#18
13.3 total score
2 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#19
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#20
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#21
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#22
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#23
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#24
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#25
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#26
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#27
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#28
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#29
17.5 total score
7 reviews
0% Recommended
0% Value for Money
1.6/5 Customer Service
#30
14.4 total score
5 reviews
0% Recommended
0% Value for Money
1.2/5 Customer Service
#1
54.3 total score
33 reviews
45% Recommended
55% Value for Money
2.9/5 Customer Service
#2
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#3
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#4
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#5
69.6 total score
9 reviews
67% Recommended
67% Value for Money
3.6/5 Customer Service
#6
50 total score
2 reviews
50% Recommended
50% Value for Money
2.5/5 Customer Service
#7
38 total score
2 reviews
50% Recommended
50% Value for Money
1/5 Customer Service
#8
33.9 total score
10 reviews
20% Recommended
40% Value for Money
1.9/5 Customer Service
#9
20.8 total score
8 reviews
13% Recommended
13% Value for Money
1.3/5 Customer Service
#10
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#11
46.1 total score
31 reviews
39% Recommended
42% Value for Money
2.5/5 Customer Service
#12
29.4 total score
13 reviews
8% Recommended
23% Value for Money
2.2/5 Customer Service
#13
27.4 total score
23 reviews
13% Recommended
22% Value for Money
1.7/5 Customer Service

Royal Air Maroc Reviews

"The worst flight ever!!!!"

Review

I travel frequently,at least twice a year with my family. Kids aged 6 and 8 and this flight was really pants.
No inflight entertainment whatsoever. I mean NADA- NOT A THING!!!!! No music to listen to, nothing for the kids to watch, no individual screens, no colouring or puzzles for the kids. I mean it must be against the law to have nothing whatsoever to offer as entertainment.
The food was so disgusting even the bread could have been used as a ball, it was so hard. Then you think you might have a drink to drown your woes- Nope. the had no wine or spirits- only beer. Apparently, the wine and spirits were finished and they've only started serving economy.
My kids were so fed up. My 6 year old, declared this was the worst plane he had ever been on and declared he would never fly with them. When he understood we would be using them for the flight home- he actually burst into tears. I didn't blame him- I felt on the verge of tears myself.
The return journey was much worse, including an almost assault from their engineer who felt it was his prerogative to lie down across 3 seats and physically manhandle me to ensure he could rest as he was very tired and the stewards did not assist in any way.

Conclusion
Value for Money:No
Customer Service:Very Poor
Cabin:Economy Class
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"That was a good experience"

Review

For this flight from Nantes to Marrakech, everything went well except the landing at Marrakech Airport that i found a bit rough; I don't know if it's due to pilot's skills or the runway (or maybe both!). The food was ok and the cabin staff didn't care so much about the passengers. Despite that, that was a good experience with Royal Air Maroc.

Conclusion
Value for Money:Yes
Customer Service:Fair
Cabin:Economy Class
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