Queenstown - Auckland Flight Reviews

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Queenstown
Auckland
Jetstar Airways
Global
31 total score
27 reviews
19% Recommended
33% Value for Money
1.8/5 Customer Service
Queenstown-Auckland route
26.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
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Sat, 11/26/2016 02:58 AM
ZQN » AKL
From Queenstown Airport (Queenstown) to Auckland International Airport (Auckland)
2 out of 5
messed around by jetstar
We had an unpleasant experience with Jetstar. Whilst the cost I would say was reasonable, the ultimate cost was unreasonable ie long checkin queue, long flight delays, missed onward fares, additional fare costs, stress, confusion, disappointing customer service. Long story short we were told that Jetstar would help with our onward travel costs due to disruption but this was later retracted, we were stuck with a tired hungry 4yo in the terminal. Thankfully anither airline took a compassionate view and allowed us onto an already full flight home that evening ... Chatham airways are great. Jetstar, not so great
Recommended: No
Value for money: No
Customer Service: Poor
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