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Philadelphia - San Francisco Flight Reviews

Philadelphia
San Francisco
US Airways
Global
48.4 total score
11 reviews
45% Recommended
45% Value for Money
2.5/5 Customer Service
Philadelphia-San Francisco route
81.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
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Wed, 12/22/2010 02:53 PM
FRA » PHL » SFO
From Frankfurt International Airport (Frankfurt) to San Francisco International Airport (San Francisco) via Philadelphia International Airport (Philadelphia)
4 out of 5
Comfortably seated but indifferent service
Excellent flights on US airways. First flight left on time, but the second had two hours delayed, so we arrived late in SFO. The cabin design is not really nice, but I found the seat really comfortable on both aircrafts (A330 and A321) with a large legroom. I don't think european airlines has such legroom on their planes. That was really a plus to me. Onboard entertainment is great (well only on transatlantic flight as domestic flight has no video system although the flight lasted 6 hours!), wide range of new movies, I spent my all flight from FRA to PHL watching movies I hadn't seen yet. The service was rather indifferent (like someone said in its review, I totally agree). The staff were just doing their jobs without any enthusiasm or without smiling. I think Us Airways should improve this part of their service, because even if everything goes well during a flight, it is always nice to have a friendly staff.
Recommended: Yes
Value for money: Yes
Customer Service: Satisfactory
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Air Travel Survey: What do you consider before booking a flight?