Seats were lousy, food was lousy (for what it cost), service on the plane was so-so, customer service on the ground was rude, uncaring, and very unprofessional.

A terrible service,flight cancelled no warning given lined up to rebook wasted half hour in wrong line had been told by Qantas male team leader to line up in this line.Lined up again rebooked on another later flight same day.At no point was the cancellation mentioned on the Pa system to in form the hundreds of displaced customers of cancelled flight.On the way home one week later the flight was delayed by a hour the plane inside was filthy and only one choice of food meatballs and spagetti.Very sad about what has happened to Qantas get rid of the Ceo