Perth - Kuala Lumpur Flight Reviews

Most Recommended Best Value for Money Best Customer Service
Perth-Kuala Lumpur route
Jetstar Asia
AirAsia X
Jetstar Asia
Global
Malaysia Airlines
Malaysia Airlines
Malaysia Airlines
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Perth
Kuala Lumpur
AirAsia X
Global
47 total score
11 reviews
36% Recommended
55% Value for Money
2.3/5 Customer Service
Perth-Kuala Lumpur route
32 total score
1 review
0% Recommended
100% Value for Money
2/5 Customer Service
Jetstar Asia
Global
25.3 total score
5 reviews
20% Recommended
20% Value for Money
1.4/5 Customer Service
Perth-Kuala Lumpur route
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
Malaysia Airlines
Global
60.7 total score
12 reviews
50% Recommended
67% Value for Money
3.1/5 Customer Service
Perth-Kuala Lumpur route
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
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Sat, 11/10/2012 06:45 AM
CDG » KUL » PER
From Charles De Gaulle Airport (Paris) to Perth Airport (Perth) via Kuala Lumpur International Airport (Kuala Lumpur)
1 out of 5
Worst business class experience
We flew Paris to Perth return. We took four flights business class with Malaysia Airlines and EVERYTHING was of such a poor standard. Worse than economy. There were no food choices available, no choice of wines from the wine list were available, the transit lounges were small and dated, the hosts were rude. On one flight I didn't even get offered my meal because I was busy looking after my children. It was a 12 hour flight & I did not eat a thing & the staff did not offer to help with my kids at all. On another flight I did get my meal & it was salad for entree, salad for main course & fruit salad for desert. Worse than economy! I fly a lot & would recommend any other airline over Malaysia Airlines...even the low cost carriers. I will never gly MAS again.
Recommended: No
Value for money: No
Customer Service: Very Poor
Tue, 2013-02-26 09:23

I am a frequent traveler. by reading your complaining review I believe that you are blaming the airline for your notorious kids and your own graded taste.
Do not blame the airline for you self created discomfort.
one more thing if your fly a lot then you should correct your spelling at first. it is FLY not GLY.
My recommendation for you to use bus or boat not the plane, cause is your type of character will never be satisfied.
Thanks

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Sun, 04/01/2012 09:01 AM
KUL » SIN » PER
From Kuala Lumpur International Airport (Kuala Lumpur) to Perth Airport (Perth) via Changi Airport (Singapore)
3 out of 5
My first Budget Airline experience
I booked a return trip to Kuala Lumpur to attend the Formula 1 Grand Prix.The price was only half that of Malaysian Airlines with whom I have flown on many occasions. I realised that I would not get the same level of service as I have come to expect but was pleasantly surprised on the outward leg from Perth. I was able to recline the seat & actually dozed for the 5 hour flight to Singapore.My connection to KL (also with Jetstar) was also on time so I actually got to my hotel earlier than I had anticipated. I came away from those flights with a new enthusiasm for budget airlines.My new found enthusiasm was,sadly, dashed on my return journey.Upon arival at KLIA I found that the check in opened 2 hours before departure & not 3 which was normal for international flights.I thus stood first in line at the check in desk for an hour The flight from KL to Singapore was delayed for 45 minutes due to late arrival of the aircraft from its previous destination. I still had plenty of time for my onward connection but on arrival in Singapore I found that the gate from which my next flight would depart was almost on the other side of the terminal.I was not unduly bothered by this. The flight to Perth did not actually get off the ground until 40 minutes after its scheduled departure time but this time was made up & it actually arrived in Perth as scheduled so top marks there.The enthusiasm for flying budget began to wane shortly after take off from Singapore when I realised that my seat had no button to press to make it recline.I looked everywhere but the seats did not go back!! Have you ever tried sleeping sitting upright in a chair? It is not recommended. The seats also are very close to the ones in front so my knees were digging into the back of the passenger in front who very politely asked me to remove them from her back. I thus spent the entire time trying to find a position which had some semblance of comfort if only for a couple of minutes.I found that the emergency crash position was good for a few minutes rest. A few trips to the toilet also relieved more than my bladder & gave my legs some relief from cramping up. I was also alarmed to find that passengers must buy water should they feel thirsty. I know this is budget travel but hey, water is essential to long distance flights or dehydration can set in & cause problems for the body.This aircraft also had air conditioning which was too hot for my liking which made me even thristier, was this a ploy to get me to buy more water? I also noticed that the advent of budget travel has increased the incidence of people travelling with infants. This is ok if airlines cater for them but Jetstar obviously dont because unlike full price airlines there are no bassinets for babies to be placed on these aircraft. This results in mothers (or fathers) having to cradle baby in their arms for the duration of the flight.Not a good proposition from a safety stand point. Unsettled babies do not make for good travelling companions on long haul flights because they tend to scream very loudly. I am sure that if I shouted out at the top of my lungs on a flight I would be clapped in irons & handed over to the authorities so why should this be happening? Because budget airlines are not providing the options that the major airlines are. At least having been to the GP I had some earplugs to deaden the sound of crying infants. For me, air travel used to be part of my holiday experience. It is certainly that these days but is it pleasant? I would have to say no!
Recommended: Yes
Value for money: Yes
Customer Service: Satisfactory
Sat, 10/22/2011 11:25 PM
PER » KUL » HGH
From Perth Airport (Perth) to Hangzhou Airport (Hangzhou) via Kuala Lumpur International Airport (Kuala Lumpur)
1 out of 5
Told my flight was cancelled via A TEXT MESSAGE
I booked on Air Asia website to fly from Perth to Hangzhou. Once I had booked this I was sent a confirmation saying I would be having a stopover in Kuala Lumpur. 12 hours before my flight I was sent A TEXT MESSAGE to tell me my flight from Perth to Kuala Lumpur would be delayed for ..... hours. This obviously meant I would miss my flight from Kuala Lumpur to Hangzhou but this was not mentioned. I was already annoyed as I did not ask or realise there was a stop off in Kuala Lumpur and now it was made out I had booked these two flights separately. So I tried to log into my air Asia account. I must have requested a new password and changed it 10 times and it still would not let me log on. I then called the airline. The first person I called had no idea of any delay, he then suggested i cahnge my flight to leave the day before! I had to tell him what date it was and that that flight left earlier that day! The next lady I spoke to had a horrible attitude. She just said there was nothing she could do that yes clearly I would miss my flight to Hangzhou. Though luck. Anyway. I then ended up having to go into Kuala Lumpur and check into a hotel and stay a night until the next flight to Hangzhou the following morning. I just wish someone could have apologised at least or told me the best thing to do. I was told I could either stay one night in Kuala Lumpur or 3 nights in Perth until I could fly with no delays. A horrible experience.
Recommended: No
Value for money: Yes
Customer Service: Poor