Paris - Venice Flight Reviews

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Paris
Venice
Easyjet
Global
48.6 total score
28 reviews
43% Recommended
50% Value for Money
2.5/5 Customer Service
Paris-Venice route
24 total score
1 review
0% Recommended
0% Value for Money
3/5 Customer Service
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Sat, 09/19/2015 02:35 PM
ORY » VCE
From Orly Airport (Paris) to Marco Polo Airport (Venice)
1 out of 5
Bag hold ripoff
We took a return trip recently Paris/Venice. I will admit that I did not read their well crafted baggage directives close enough. So going to Venice, we were made to pay 80GBD for two suit cases. What I find odd is that EasyJet literature shows that the fee would be 32GBD per bag. Since when does 2 times 32 make 80? It gets better, I knew better for the return trip. I went on their internet site to 'manage my booking' to add and pay for our bags at the normal price. I was made to sign in to some sort of a membership before being allowed to enter the manage booking section. I entered the 'manage booking' section but was advised that I had no active bookings. This was about 4 hours before the departure and I had the boarding passes in my hand? So we went to the check in. The nice lady told us to go to the service desk and that we could pay for the bags, I assumed at the normal price. Well, the not so nice lady hiding at the unlighted service desk wanted nothing to do with us. What finally happened is that we eventually had to check in and the person there gave us a slip to take to the service desk regarding our bags where the not so nice lady was glad to take 80GBD from us for the bag check in. Again, it seams that 2 x 32 = 80? equals ripoff.
Recommended: No
Value for money: No
Customer Service: Satisfactory
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