Paris - Los Angeles Flight Reviews

Most Recommended Best Value for Money Best Customer Service
Paris-Los Angeles route
Air France
Air France
WOW Air
Global
Air France
WOW Air
Air France
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Paris
Los Angeles
Air France
Global
40.1 total score
18 reviews
28% Recommended
39% Value for Money
2.3/5 Customer Service
Paris-Los Angeles route
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
WOW Air
Global
35.1 total score
35 reviews
23% Recommended
40% Value for Money
1.9/5 Customer Service
Paris-Los Angeles route
18.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
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Sat, 09/10/2016 09:44 PM
CDG » KEF » LAX
From Charles De Gaulle Airport (Paris) to Los Angeles International Airport (Los Angeles) via Keflavik International Airport (Reykjavik)
1 out of 5
WOW=Worst Of the World! And I have flown commuters in Africa!
Where do I begin? Using an Airbus A330 in its city commuter configuration for intercontinental flights, a real joke! Older, noisy and smelly plane, 10 degrees F temperature difference between various sections, Seats made of rock, 2 out of 6 bathrooms inoperative half-way to destination, $3 instant coffee (no refill), a miracle they don't charge for sugar or cream, $10 for a miserable slice of soggy pizza, $20 for an iPad rental if you want music, games of movies. And let's not forget the stupendous $70 charge for checking in a 12 lbs bag. So if you add the base price of the flight ($310), the various fees and taxes ($90), soggy food & drinks ($30), lame entertainment package ($20), you just paid $520 for a third-world flying experience. Add $50 bucks or less and you'll be styling on Norwegian, Air France or Delta in new, quiet, clean aircraft with 2 free bags, free food, coffee, drinks, entertainment, a blanket if you want to sleep in comfort and without the incessant and annoying solicitation to buy more stuff. And to top it all off, they managed to have a faulty front wheel that took 2 1/2 hours to fix before take-off. I think some angels were watching over us on this one. WOW! Never again! Note to FAA: It is customary that announcements are made in English as well as in native airline language. Not on WOW, if you don't understand Icelansisk, you're out of luck, God forbid there was a real emergency.
Recommended: No
Value for money: No
Customer Service: Poor
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Thu, 03/14/2013 09:31 AM
CDG » LAX
From Charles De Gaulle Airport (Paris) to Los Angeles International Airport (Los Angeles)
1 out of 5
poor customer service
Horrifying, 24 hours! missed my flight due to air France delay from a connecting flight. A staff of airfrance took my passport to apply for a one day visa so I could rest and catch my flight the next day. That was the beginning of my nightmare. Several hours later exhausted I requested for my passport and no one seems to know where it was. Airfrance says the immigration had it, immigration said air France had it. Crazy I had to go back and forth MYSELF! No help from the staff . The acted as if it was not their problem. Finally I found it at the police office it was their all along. Worst trip ever!
Recommended: No
Value for money: No
Customer Service: Very Poor