CDG Charles De Gaulle AirportParis
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""BEST" of service at the CDG Airport"
So my carry on + my backpack together exceed the limit for carry on! I understand that and No problem I will go and check in my bag. BUT Officer YOU SMELL LIKE Alcohol! I try to see the name on his badge and then I notice that all of them carry their badges backwards. So you can NOT see their names!! Let me see your name on your BADGE, I ask? He grabs his badge and puts it under his armpit. I started yelling at his colleague, I want to see your badge, he also put is under his armpit and said NO! Now I start to get really upset. NO ONE ELSE COMES TO SEE WHAT IS GOING ON! Now here is an American Airline personnel passing by, I address the issue with them. I just want to see the badges of the 2 gentleman, that claim to BE Security! Why would they NOT show me their BADGES? How do I know who you are? The answer I get is "Oh we don't know, just go and check in your bags?" YES I WILL, I have no problem with that. I just have a problem with your credentials. How do I know who you are? Should't they be required to show their BADGES?
"Possibly the most confusing airport in the world!"
Arrivals was fine although they there was nothing saying where luggage came out for different flights as there are 2 belts where it could be picked up. The real problem came when I was flying back, there was no signage indicating where to check in bags, this is in terminal 2b where I was flying from, so I had to ask staff, some of whom didn't really know what I meant by check in even when pointing to my giant backpack they didn't seem to understand, although most did speak quite good English. I was sent from one end of the airport to the other in search of easyjet check in and in the end I did find it, then my next challenge was finding my gate. I only managed to find it because of a lovely shop keeper who spoke very good English who pointed me in the right direction, the signs were no help at all and don't really point to where the gate is. To top it all off, when I went through security only after I had put my bag, belt and shoes in a tray I was told I needed to be in the next-door security area as I was in the area for a Newcastle flight whereas I as I was going to Liverpool, again there was no signs to tell people this so me and half the queue picked up our trays and went to the other security section. However, boarding the plane could not have been easier and once everyone was on the pilot didn't wait around.
"The French must be ashamed to have it as their hub!"
I normally like to write quite long and detailed reviews about each stage of an airport from check-in to baggage reclaim and transport options. On this occassion, I'm not really going to bother about any of this as anything that may have been slightly good is just not worth pointing out.
I don't care if I had to use "Paris" Vatry Airport, 70 miles east of Paris in order to avoid this appaling experience again. The layout of this airport just rots the mind and is just not the atmosphere people want before a flight. Exactly as pointed out by others, "the airport must have been designed by a five year old" an d has "twists and turns with lots of dead ends", couldn't put it any better myself. You even had to go through security before you could check-in! What kind of airport does that?
And to top it off they provided minimal facilties for an airport of that size, shockingly overpriced and barely room to move. Never again would I use this airport, it's not even comparable to any other airports I've been to, which believe me is a lot! Save yourself the worst airport experience you'll ever receive and use Orly or Beauvais, both lovely airports in comparison, even if it does for whatever reason cost considerably more!
Arrived there after leaving Sydney on a a380 to find that all 478 passengers had to go too the one and only immigration officer to get a stamp and then sent to the two other custom officers for security checks.
Won't bother about the layout, there is non
"One of the worst ones"
Designed by 5 year old child. You must go through security every time when you transfer. "Local" personel at passport control in 2E haven't heard about some EU members thus forcing to stay in the long line - EU letters on passport is no match for arogant stupidness. It wouldn't take much to improve but so far it's been a place to avoid, especially on short transfers.
"Help! what a rotten airport"
on arriving got of the plane thats when it all started. 2minutes I was lost,and in the back of my mind i had to come back to this place and we keep on going up to dead ends and one time we ended up in the arriavl area just crap of a airport somebody must be having a laugh and it is not the passengers!
"Get me out of here!"
CDG is one of those airports you think could only be designed by someone as a practical joke. Twists and turns everywhere, dead-ends and narrow, congested passageways. A totally awful experience. If you want help, you are unlikely to get much from unsympathetic and terse staff who are obviously sick of the place too. If you flew Air France, then your experience is magnified. Don't say you weren't warned.
MCO to CMN
LHR to JFK
CAN to EDI