If you mix a company that produces continues delays, does not renew its fleet,, keeps having transoceanic flights without personal entertainment units, is unable to fly ever on time, overprices it's tickets, has a deep unfriendly stuff and actually some times the customer services works through a machine and u blend it you will have Delta Airlines. I really find absolutely discussing fly with them, the only thing that counts is the earns of the shareholders and the persons are treated as ships, it's extremely shameful I have used for this route and also some national routes 7 times this year 9 times arrived on time, 4 times arrived a day after. Plus it used to be easy to change your flight now they tend to ask you like 4 times the cost of your initial flight, the hotels where they put u when u overlay because of them passed from passed from hilton garden inn, to la quinta inn and now they send you to literally road motels, last time I had to pay a hotel night somewhere else because I found a mice in the toilet. Well if you want to treat your customers like Ryanair ask them the Ryanair fares, I really hope one day Ryanair will enter in the States and some Asian companies like Singapur will enter too all theses trashy companies like delta, US, AA and United will have to close for sure.