Miami - Dusseldorf Flight Reviews

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Air Berlin
28.5 total score
32 reviews
16% Recommended
25% Value for Money
1.7/5 Customer Service
Miami-Dusseldorf route
40 total score
1 review
0% Recommended
100% Value for Money
2/5 Customer Service
Mon, 08/25/2014 10:13 PM
From Miami International Airport (Miami) to Fuhlsbuettel Airport (Hamburg) via Dusseldorf Airport (Dusseldorf)
2 out of 5
I booked Air Berlin through a web site as I was comparing prices and trying to get the best value for our upcoming trip to Germany. The airline was on- time, the cabins were clean but other than that I cannot say anything good about the airline. I found the personnel at the airport INCREDIBLY rude and condescending it's as if they were paying us to fly with them. At first I thought the lady that waited on us at MIA was just in a bad mood but throughout our journey I found out that everyone was like that. The stewardess are the worst I almost felt scared to ask them for something. Yes the tickets were a little cheaper than with others airlines (not a lot) only Lufthansa had considerably higher prices(don't know much about their service). I will not be considering Air Berlin on my future travels to Europe.
Recommended: No
Value for money: Yes
Customer Service: Poor