Melbourne - Denpasar Flight Reviews

Most Recommended Best Value for Money Best Customer Service
Melbourne-Denpasar route
Virgin Australia
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Virgin Australia
61.2 total score
18 reviews
56% Recommended
56% Value for Money
3.3/5 Customer Service
Melbourne-Denpasar route
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
Air Australia (Strategic Airlines)
50.3 total score
32 reviews
41% Recommended
50% Value for Money
2.9/5 Customer Service
Melbourne-Denpasar route
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
Thu, 12/05/2013 08:53 AM
From Melbourne Airport (Melbourne) to Bali Ngurah Rai Airport (Denpasar) via Kingsford Smith Airport (Sydney)
4 out of 5
Very enjoyable
Love the direction that VA is going with its branding, customer service and product. On our outbound direct flight from MEL the crew were excellent, very professional whilst remaining friendly and energetic throughout the 6hr flight. As it was a day time flight the 737 was comfortable although its a very basic business class seat even for a 737. They also can only furnish you with a minimal selection of beverages due to the small galley. The wifi inflight entertainment worked well but to make full use of it bring your own ipad instead of using one of VA's and make sure you download the app before you get on the plane. Our flight home via SYD was a late night flight and the seats were no good for sleep. The staff were professional but lacked a little warmth. I kid you not we disembarked at gate 1, used electronic passport control, picked up our bags and had checked in for our domestic flight in less than 20 minutes. Most of the staff and the domestic check in were to busy comparing nails but the manager took care of us. Only in Australia would 6 hours be considered a short haul international flight ;) but seriously this flight is really calling out for a bigger plane for passenger comfort and I'm sure they could fill it as all our flights were completely full.
Recommended: Yes
Value for money: Yes
Customer Service: Good
Wed, 02/22/2012 02:18 AM
From Melbourne Airport (Melbourne) to Bali Ngurah Rai Airport (Denpasar)
1 out of 5
This Airline leaves you stranded- its gone into reivership
This group are broke with no assets stranding up to 4000 PAX in various parts of the world with no notice
Recommended: No
Value for money: No
Customer Service: Very Poor