Mazatlan - Mexico City Flight Reviews

Most Recommended Best Value for Money Best Customer Service
Mazatlan-Mexico City route
Aeromexico
Aeromexico
Aeromexico
Global
VivaAerobus
VivaAerobus
VivaAerobus
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Mazatlan
Mexico City
Aeromexico
Global
15.7 total score
16 reviews
0% Recommended
13% Value for Money
1.1/5 Customer Service
Mazatlan-Mexico City route
32 total score
1 review
0% Recommended
100% Value for Money
2/5 Customer Service
VivaAerobus
Global
46.1 total score
5 reviews
60% Recommended
60% Value for Money
1.6/5 Customer Service
Mazatlan-Mexico City route
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
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Wed, 05/20/2015 04:10 PM
MZT » MEX » DFW
From Gen Rafael Buelna Airport (Mazatlan) to Dallas Ft. Worth International Airport (Dallas) via Juarez International Airport (Mexico City)
1 out of 5
Scamed
We added cancelion insurance to our airfare. However when we tried to collect do to an accident that caused me to have 13 broken bones and 5 weeks in a rehab center followed by physical therapy. They refused to refund our airfare. Even though the insurance charge was on our credit card, Alliance insurance said Aero never turned in the paper work. DO NOT TAKE OUT INSURANCE with them. Questions. Email me. Mary
Recommended: No
Value for money: Yes
Customer Service: Poor
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Thu, 02/05/2015 05:06 AM
MEX » MZT
From Juarez International Airport (Mexico City) to Gen Rafael Buelna Airport (Mazatlan)
1 out of 5
Scam Airline
Viva Aerobus is a scam ... Don't even think about booking them. They are well known to the local Mexican tourist professionals as the worst airline ever and an embarrassment to Mexico. Here's the scam: they book cheap flights then cancel the flights a couple days before departure, then make it impossible to get a refund because of their bizarre banking "policy". Most travelers just give up in frustration. If this was a US airline they would be shut down long ago. Meanwhile your travel plans are screwed! BEWARE!!!!!
Recommended: No
Value for money: No
Customer Service: Very Poor