Mango Airlines Reviews | Opinions of Mango Airlines shared by travelers



Mango Airlines

Mango Airlines logo
IATA code:JE
ICAO code:MNO
Overall Satisfaction:
1 out of 5
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#1
41.5 total score
7 reviews
29% Recommended
43% Value for Money
2/5 Customer Service
#2
56.7 total score
2 reviews
50% Recommended
50% Value for Money
3/5 Customer Service
#3
32 total score
1 review
0% Recommended
0% Value for Money
3/5 Customer Service
#4
13.3 total score
2 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#5
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#6
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#7
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#1
78.7 total score
8 reviews
75% Recommended
88% Value for Money
3.8/5 Customer Service
#2
41.5 total score
7 reviews
29% Recommended
43% Value for Money
2/5 Customer Service
#3
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#4
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#5
81.3 total score
1 review
100% Recommended
0% Value for Money
4/5 Customer Service
#6
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#7
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#8
56.7 total score
2 reviews
50% Recommended
50% Value for Money
3/5 Customer Service
#9
50 total score
2 reviews
50% Recommended
50% Value for Money
2.5/5 Customer Service
#10
50 total score
2 reviews
50% Recommended
50% Value for Money
2.5/5 Customer Service
#11
38 total score
2 reviews
50% Recommended
50% Value for Money
1/5 Customer Service
#12
33.3 total score
2 reviews
0% Recommended
50% Value for Money
2/5 Customer Service
#13
32 total score
1 review
0% Recommended
0% Value for Money
3/5 Customer Service
#14
26.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#15
26.7 total score
1 review
0% Recommended
100% Value for Money
1/5 Customer Service
#16
13.3 total score
2 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#17
13.3 total score
2 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#18
13.3 total score
2 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#19
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#20
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#21
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#22
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#23
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#24
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#25
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#26
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#27
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#28
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#29
17.5 total score
7 reviews
0% Recommended
0% Value for Money
1.6/5 Customer Service
#30
14.4 total score
5 reviews
0% Recommended
0% Value for Money
1.2/5 Customer Service

Mango Airlines Reviews

"Terrible start to honymoon"

Review

On the first day of our honeymoon ( 31Oct11) our flights were delayed by 6 hours. The Mango representative Bianca van Zyl who dealt with us during this time was the rudest most unhelpful person I have ever met and she had no clue what she was doing. Neither did her team. What a joke. I pre paid for seats on the plane that we never got and we lost a entire day of our short stay in Cape Town. Bianca had a total disregard for our feelings and was downright dismissive. On our return we got a email from Mango offering us a R250 discount voucher but we have to use it before the end of Jan'12 - REALLY!!!! We saved a really long time to be able to go on honeymoon and we are in no position to travel any where for at least 6 months but once again Mango just does not care. I have been trying to get answers from the staff now for 2 weeks and they are once again completely dismissive to my complaints and concerns. Nonhlanhla only answers my emails after 2/3 days and she offers no help. I am a travel agent and I will NEVER recommend Mango to ANY client and I will tell every single person who asks for a Mango ticket about my terrible experience!

Conclusion
Value for Money:No
Customer Service:Very Poor
Cabin:Economy Class
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