Manchester - Doha Flight Reviews

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Manchester
Doha
Qatar Airways
Global
46.1 total score
31 reviews
39% Recommended
42% Value for Money
2.5/5 Customer Service
Manchester-Doha route
35 total score
4 reviews
25% Recommended
25% Value for Money
2/5 Customer Service
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Mon, 10/20/2014 09:08 PM
MAN » DOH » PNH
From Manchester International Airport (Manchester) to Pochentong Airport (Phnom Penh) via Doha International Airport (Doha)
5 out of 5
Update!
Update: Previously I had a problem with my flight changes resulting in connection problems with long waiting times which I believed could not be resolved. As I am old and diabetic and not in good health I was very upset about this. But this was brought to the attention of the excellent senior management. Of the Airline who offered me a number of options to resolve my situation and they fixed my problems. So I want to bring this to your attention. And would recommend this Airline after my experience problems can be resolved.
Recommended: Yes
Value for money: Yes
Customer Service: Excellent
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Fri, 10/17/2014 09:43 PM
MAN » DOH » PNH
From Manchester International Airport (Manchester) to Pochentong Airport (Phnom Penh) via Doha International Airport (Doha)
1 out of 5
Changed my ticket
Made a Big mistake of paying for my ticket months in advance of the flight I am an old and trusting person I might even add fool to this anyway Original ticket Outbound: Manchester to Phnom Penh via Doa with a short transfer time between planes just over one hour for the next flight to Phnom Pen with a short technical stop in Ho Ch Min City on the way I later found out this short stop is actualy one and a half hours . Return Phnom Penh to Manchester via Doa second flight leg transfer time just over two hours. My ticket now is outbound: Manchester to Phnom Penh via Doa transfer time between planes twenty five hours they cancelled my connection and now it is the following day. Return Phnom Penh to Manchester via Doa second flight leg transfer time over eight hours. I complained to the Airline they do not want to know told me to contact the agency I booked through they do not want to know also told me Airline will mail me? still waiting Booked through travel trolley Southall travel. Once they have got your money they don't care about you from my experiencer I would avoid.
Recommended: No
Value for money: No
Customer Service: Very Poor
Mon, 08/11/2014 06:37 PM
MAN » DOH » CMB
From Manchester International Airport (Manchester) to Bandaranayake International Airport (Colombo) via Doha International Airport (Doha)
1 out of 5
poor customer care
The airline lost my baggage in Doha transferring between their own planes. When we asked about it in Colombo airport their staff where not sympathetic, I received my bags 24 hours later with no apology from them. When I arrived back in Manchester on 23rd July 2014 I was given the customer care email. I emailed them and have not heard anything back from them.
Recommended: No
Value for money: No
Customer Service: Very Poor
Tue, 04/17/2012 09:39 AM
MAN » DOH » HKG
From Manchester International Airport (Manchester) to Hong Kong International Airport (Hong Kong) via Doha International Airport (Doha)
1 out of 5
Worst in my life! Never again!
MAN (UK) - DOH - HONG KONG 03.04.2012 HONG KONG - DOH - MAN (UK) 15.04.2012 Paid over £550 per person, totall we paid over £1100 Price is average at this time period. Not the cheapest one and not the most expensive one. Both flights experiences were the worst in my life ! When me and husband traveling to HK, we have been arranged to sit in the middle of a group of families who have children and babies! We cannot really sleep at all. Bad cubin service too. No attention to customers! Also the water, which was sealed in a plastic container made in Harrogate UK, taste like water + plastic ! Taste awful. I was so worry that I will get food posioning!! The worst of worst was the food!!! The chef know nothing about cooking! All the meals were awful!! We can only stuff in the side butter and bread rolls. Then we had no choice but to queue up at DOH airport to buy some expensive meals to fill up our stomachs!! Imagine your meals like: water soaked egg, undone potatoes, smell rubbish mushrooms and chicken sausages, poision tasted water, grass texture like veggie, rock hard scrumble egg, glue-like texture congee, extremely sour pineapple, warm fruits, water soaked hash brown, sugary dessert etc etc When we came back from HK to UK. Again, food were absolutely uneatible!! Expecially the one so called 'chicken sausage' meal!! It scare me off right away! Smell bad, egg totally soaked in water, sausage tastes like out dated meat!! THis was completely a joke, I can say!! We paid for it and received such a bad experiences!! Never again! I don't know how their chef can do this. Even a 5 year old kid can tell the meals are rubbish! In addition, it seems like they have a team of newbies cubin stuff in flight too!! Their services are rubbish too!! Walking heavily all the times next to you (so that to make sure they can wake you up) ! Cannot understand english, e.g. ask for water, she gave you tea! Forget their own rows, and served other people rows and make a mess! Also they use Chinese tea instead of English tea for us to drink (that should be an english tea!) etc etc When we come back from HK, there was a passenger keep producing smelly gas from his body. All the surroundings can smell of it. However the cubin staff did nothing to acknowledge him to keep it in, or to control himself . Or just go to the toilet. We, the passengers sitting around that area just have to breath in his gas. What a disgusting experience. !! The cubin stuff were not smart enough!! Also when some of the families let their kids screams, the cubin stuff before usually would ask the parents to control the kids. However in both trips this time, all the cubin stuff just let those families unlead, let their kids screaming all the way!! How can it be? This is the 3rd time I travel with Qatar and this is the worst of all! I will never travel with Qatar again, even if it means I need to pay slightly more in fares. Worst so ever!!
Recommended: No
Value for money: No
Customer Service: Very Poor