Manchester - Colombo Flight Reviews

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Manchester
Colombo
Qatar Airways
Global
46.1 total score
31 reviews
39% Recommended
42% Value for Money
2.5/5 Customer Service
Manchester-Colombo route
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
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Mon, 08/11/2014 06:37 PM
MAN » DOH » CMB
From Manchester International Airport (Manchester) to Bandaranayake International Airport (Colombo) via Doha International Airport (Doha)
1 out of 5
poor customer care
The airline lost my baggage in Doha transferring between their own planes. When we asked about it in Colombo airport their staff where not sympathetic, I received my bags 24 hours later with no apology from them. When I arrived back in Manchester on 23rd July 2014 I was given the customer care email. I emailed them and have not heard anything back from them.
Recommended: No
Value for money: No
Customer Service: Very Poor
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