Male - London Flight Reviews

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Qatar Airways
46.1 total score
31 reviews
39% Recommended
42% Value for Money
2.5/5 Customer Service
Male-London route
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
Sun, 07/26/2015 11:07 AM
From Male International Airport (Male) to Heathrow Airport (London) via Doha International Airport (Doha)
1 out of 5
Terrible, simply terrible.
Complaint - Male to Heathrow 19/07/2015 DOH QR 673 /19 Flight cancelled due to pressurisation issues. Fair enough technical faults happen. Next flight 10 hours later. Put in a hotel and given food 4 hours after cancellation. No customer care once back in airport waiting for flight, no further offer of refreshments. Stopover in Doha was now 6 hours rather than an hour in the early hours of the morning. No food/drink/room offered during this time, we had to complain in order to get a sandwich and a drink. Wife and I given seats not next to each other on connecting flight due to late booking. Arrived home 15 hours later than expected, lost out financially on pre-booked train tickets. Complained using the feedback form CRM:001600001709, response was 'we regret to inform you that we are unable to accord any form of compensation or costs to compensation on this occasion.' They also hoped for our continued support and patronage, standard complaint response. We will never, ever, ever fly with these again. I would rather not go on holiday. Terrible airline, on board service was nothing special, small seats, limited choice of in flight entertainment, for an airline that advertises itself as a 5* the standard is rivalled by the budget airlines such as Easyjet and Ryanair. Avoid at all costs, fly Emirates or Virgin where possible.
Recommended: No
Value for money: No
Customer Service: Very Poor