Los Angeles - Los Angeles Flight Reviews

Spread the word...
Los Angeles
Los Angeles
Delta Air Lines
Global
52.1 total score
26 reviews
50% Recommended
46% Value for Money
2.8/5 Customer Service
Los Angeles-Los Angeles route
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
Advertisement
Tue, 08/05/2014 06:53 PM
LAX » LAX
From Los Angeles International Airport (Los Angeles) to Los Angeles International Airport (Los Angeles)
1 out of 5
rude customer service
My son visits Ny.every summer from California and flies Delta, he is 16 and we never had to pay extra for me (his mother) to receive a boarding pass to escort him to the gate, well we waited in the special service line for 15 min.to find out I need to pay 100 dollars in order to walk him there! The lady which climes to be a "manager" which was extremely rude and nasty about telling us about the "NEW" policy which started this yr.also the man at the check in was also rude as well! Never again flying this airline, would rather pay more money for a different airline and have employees treat customers with respect and courtesy!
Recommended: No
Value for money: No
Customer Service: Very Poor
Advertisement