Los Angeles - Dubai Flight Reviews

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Los Angeles
54.3 total score
33 reviews
45% Recommended
55% Value for Money
2.9/5 Customer Service
Los Angeles-Dubai route
36.7 total score
2 reviews
50% Recommended
50% Value for Money
1.5/5 Customer Service
Tue, 06/10/2014 05:43 AM
From Los Angeles International Airport (Los Angeles) to Imam Khomeini Airport (Tehran) via Dubai Airport (Dubai)
2 out of 5
Not too courteous crew!
I had my seating assigned so that I could have more leg room. From Tehran to Dubai; they changed my seat. From Los Angeles,I was ignored when I asked for some ice. When I arrived at both Tehran and LAX, it took forever for my luggage to arrive. Next time, I think I have to travel business class to get the attention I deserve!!
Recommended: Yes
Value for money: Yes
Customer Service: Poor
Tue, 02/07/2012 10:35 PM
From Los Angeles International Airport (Los Angeles) to Bengaluru International Airport (Bangalore) via Dubai Airport (Dubai)
1 out of 5
Disaster Customer Service
One of the worst customer service ever... Air stewards are so rude, they called my 2 years old daughter ANNOYING when she was playing with the remote and accidently pressing the crew button. LAX to DBX, we were not given Bassinet. They initially offered free seats if we volunteer for next day flight then the took the offer back and let us on the same flight saying seat beside us is empty later that was filled too. Emailed customer service but no reply since more than a month. Now when I tried to call the flight, they are saying no refund but we can cancel the flight. Finally when I get frustrated and called them, after listening to everything call drops, call them back again, tell the whole story again, they say NOT my department
Recommended: No
Value for money: No
Customer Service: Very Poor