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London - Stockholm Flight Reviews

London
Stockholm
Ryanair
Global
52.3 total score
10 reviews
60% Recommended
70% Value for Money
2.2/5 Customer Service
London-Stockholm route
34.7 total score
1 review
0% Recommended
100% Value for Money
1/5 Customer Service
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Wed, 11/02/2011 12:41 AM
STN » NYO
From Stansted Airport (London) to Skavsta Airport (Stockholm)
2 out of 5
One long commercial break
Purchasing the online ticket was straightforward but headline price is not what you pay as there is a charge for hold luggage, priority boarding and a surcharge to pay with a credit or debit card. Also required to check-in online or pay a steep £40 at the airport. Baggage allowance is a stingy 15kg Baggage drop at the airport was efficient and quick. Boarding was also dealt with smoothly without the usually budget airline feeling of being herded onto the aircraft. The aircraft was fairly new and clean - it was it's first flight of the day. The flight left on time. Once the seat belt sign was off the selling began. First the meal with high priced sandwiches, drinks etc. then followed sales pitches for duty free, lottery tickets, Ryanair branded credit card, magazines and partner products (car hire, transfers). It was more reminiscent of a marketplace than a airplane. The flight crew, while polite, were more concerned with earning the airline extra revenue than providing good service. This and the fact that the seats do not recline does not make for a very relaxing flight. The flight arrived well before its advertised arrival time.
Recommended: No
Value for money: Yes
Customer Service: Very Poor
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Air Travel Survey: What do you consider before booking a flight?