London - Paris Flight Reviews
| Most Recommended | Best Value for Money | Best Customer Service | |
London-Paris route |
 Air France |
Air France |
Air France |
Global |
Air France |
Air France |
 British Airways |
London
Paris
Air France
Global
66.5 total score
•
7 reviews
71% Recommended
71% Value for Money
3.3/5 Customer Service
London-Paris route
86.7 total score
•
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
British Airways
Global
64.8 total score
•
8 reviews
63% Recommended
63% Value for Money
3.4/5 Customer Service
London-Paris route
13.3 total score
•
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
Easyjet
Global
57.6 total score
•
13 reviews
62% Recommended
62% Value for Money
2.7/5 Customer Service
London-Paris route
13.3 total score
•
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
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Wed, 04/04/2012 05:06 AM
JFK » LHR » CDG
From John F. Kennedy International Airport (New York) to Charles De Gaulle Airport (Paris) via Heathrow Airport (London)
1 out of 5
worst seating assignment policy
Unless you pay, you can't select a seat until 24 hours before departure. Now I'm flying with my daughter and we can't sit together. The fee for the whole trip to simply be able to sit together would be $240 round trip. Anyone else think it's outrageous?
Recommended: No
Value for money: No
Customer Service: Very Poor
Tue, 03/27/2012 09:58 AM
LHR » CDG » MRU
From Heathrow Airport (London) to S. Seewoosagur Ram. International Airport (Mauritius) via Charles De Gaulle Airport (Paris)
4 out of 5
Air France pays compensation for delayed baggage consequences.
In October 2011 I flew from London Heathrow Terminal 4 to Mauritius on Air France ( with a change of planes in Paris).
On arrival in Mauritius next day I was informed that my bags had not arrived on the same plane(presumably delayed in Paris during the plane change) and that they would be coming on the next Air France flight next day-i.e. 24 hours later.
But I was only in transit in Mauritius for 12 hours on my way forward to Rodrigues Island.
I completed formalities and went to my pre-arranged rented accommodation.
As I had no hand bags and only had what I stood up in, and was travelling on , I needed to purchase essential toiletries and a change of clothes.
I did this essential shopping from my own funds .
Two days later my bags were delivered to me in Rodrigues.
I submitted my claim for my necessary purchases to Air France & some weeks later received a message to say the matter was being dealt with.
Yesterday , 6 months later, I received assurance from Air France that my claim has been accepted and they will send me a cheque .
Thanks Air France !
Recommended: Yes
Value for money: Yes
Customer Service: Good
Sun, 02/13/2011 04:55 AM
LTN » CDG
From Luton Airport (London) to Charles De Gaulle Airport (Paris)
1 out of 5
EasyJet- Never Again!
Arrived at Luton airport in plenty of time to board. It wasn't until boarding time that the screen displayed that the plane was delayed. No indication when it was due to depart. No updates, just had to wait. Easyjet customer service nowhere in sight.
Three hours later, boarding call, on plane for another half hour waiting for plane to take off.
No customer service what so ever. Appalling.
We had appointments to meet in Paris, car driver to pick us up organised. Outcome- no car pick up, appointments missed and another whole lot of hassle checking into our apartment due to the late arrival of plane.
No way!
Recommended: No
Value for money: No
Customer Service: Very Poor
Belarus • Minsk
Singapore • Singapore
Australia • Melbourne
Poland • Warsaw
Hong Kong • Hong Kong
I agree with you .
When planning a long haul (say 8-12 hours) trip, seating does make a difference and is an important consideration.
After all who wants to go as a pair and then be separated from ones travel companion or find oneself in the middle of three in the middle seats –squashed in for 10 or 12 hours!
I travel long haul 4 or 5 times a year and so when l am planning the flight and am shopping around the various airlines offers, I most often find that the competition can come up with a better deal than BA in price and customer service after these charges for seat assignment are included.
Most other Airlines offer a seat assignment policy without extra charge.
Although BA is undoubtedly a good Airline, it means that I most often go for the competition, which turns out to be not so bad!
This means that I rarely travel on BA since the introduction of this quite high extra charge for requesting a seat assignment in advance of on-line check-in,.
For short haul the situation is a bit different- but even then the BA seat assignment in advance charge makes me think twice about choosing BA.