London - Chambery Flight Reviews

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London
Chambery
Titan Airways
Global
72.6 total score
9 reviews
67% Recommended
78% Value for Money
3.7/5 Customer Service
London-Chambery route
18.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
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Sun, 02/12/2012 01:47 PM
LGW » CMF
From Gatwick Airport (London) to Chambery Airport (Chambery)
1 out of 5
Nightmare so far and we've yet to take off!
Boarded the plane with my husband and 3 and 5 year old over two hours ago. We had been allocated seats together icon row 12 and were, according to our tickets the 30th - 34th people to check in. As it happens row 12 is an exit row and we can't sit there wih our children. Annoying that the check in clerk did not use his common sense and out us on another row given that he could physically see both young uns but not a worry they'll just move us with another group of 3 or 4 no? No. Instead they ask the woman in the row runs to swap with my 3 year old and could my 5 year please move five rows in front?!!!! Eventually I traipsed round the plane and found a family of four, wih older exit row age appropriate children, who would happily swap with us. Unfortunately the two randoms that the stewardesses had moved into our exit row refused to move back and the stewardesses waded their hands of the whole thing so the poor family who moved were now not sitting together! Just as well we found our own arrangements to move as we've been sitting here since, trying to entertain littlies, because we don't have a landing slot in chambery. Apparently it's a small airport so we have to wait to find out when we can land which begs the question of why they dont have a landing alot arranged prior to scheduling a flight! Surely there's a better system.
Recommended: No
Value for money: No
Customer Service: Poor
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