London - Boston Flight Reviews

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London
Boston
WOW Air
Global
34.5 total score
36 reviews
22% Recommended
39% Value for Money
1.8/5 Customer Service
London-Boston route
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
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Sun, 09/25/2016 06:37 PM
LGW » KEF » BOS
From Gatwick Airport (London) to Logan International Airport (Boston) via Keflavik International Airport (Reykjavik)
1 out of 5
Dreadful company
We were allowed to boar plane in Keflavik on our way to Boston, only to find, nonexistent seats, that we had paid for! we were then ordered off plane, as surprise surprise it had been overbooked. We wasted 24 hours of our holiday being messed around - 6 months later not been fully compensated, with no explanation. Dreadful company, will never fly with them again - no customer service, no customer relations, little effective customer communication.
Recommended: No
Value for money: No
Customer Service: Very Poor
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