Kuwait - Dhaka Flight Reviews

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Kuwait Airways
29.4 total score
13 reviews
8% Recommended
23% Value for Money
2.2/5 Customer Service
Kuwait-Dhaka route
32 total score
1 review
0% Recommended
0% Value for Money
3/5 Customer Service
Wed, 04/18/2012 10:12 PM
From John F. Kennedy International Airport (New York) to Zia International Airport (Dhaka) via Kuwait International Airport (Kuwait)
2 out of 5
Good Flight Attendants but horrible Airport Officials
New moms should never travel KW. I am sad to say that even after being in Kuwait for 18 years, I thought flying to back to my country via Kuwait would be a wonderful experience. I had with me my 11 month old child. When I boarded the flight the luggage guy said I could not use my stroller in transition. In the process of arguing I lost my boarding ticket!!! And they would not let me on the plane. My daughter could not even walk that time and I had two small carry ons. I finally found the boarding ticket. I pleaded with them. I placed my daughter on the dirty floor. The airport officials were extremely rude just because I was a woman. They finally said they will try but then said it would not fit in the bin. When it landed in Kuwait, I asked for the reciept, the lady said they were able to fit and I could get it in the transition area. Imagine me carrying my child and all the bags!!!! Voila, the damn people could not find the stroller (unbrellas stoller - really light) There I was in the Airport crying with my child for 3 hrs. The only good thing is I did get bassinett and my angel baby was sleeping all the way through.
Recommended: No
Value for money: No
Customer Service: Satisfactory