Knoxville - Atlanta Flight Reviews

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Delta Air Lines
51.9 total score
27 reviews
52% Recommended
48% Value for Money
2.7/5 Customer Service
Knoxville-Atlanta route
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
Sun, 06/23/2013 11:36 PM
From Mc Ghee Tyson Airport (Knoxville) to Casper Airport (Casper) via Hartsfield-Jackson Atlanta International Airport (Atlanta)
3 out of 5
Delta Could Use Some Improvments
Delta was the airline I flew for my return trip after Global Finals. I was with a group and it went well overall. While we were at Atlanta, there wasn't much time to rest because half of the group's tickets had no gate. We had to ask the man at the gate if this was where we needed to be. He looked it up and said we had to go to gate A1. By now it was just the chaperone and I. Everyone else were headed for the gate. We had about fifteen minutes to get to the gate and board. By the time we all met up, they started to board. Our chaperone went to the desk to make sure we were at the right gate. When our chaperone got back, he told me and two other people to board. Apparently, the flight got overbooked, and half of the group had to stay until the next flight. The flight from Atlanta was quiet and comfortable. In the end, everyone got home safely. I don't know if I would fly them all the time, but all airlines have their flaws. Overall the service was fine, the included food and beverages were pretty good, and the entertainment was nice. The only problem I had was the overbooking problem.
Recommended: Yes
Value for money: Yes
Customer Service: Satisfactory