Kenya Airways
0% of people who wrote a review recommend flying with Kenya Airways.
50% of people who wrote a review think Kenya Airways offers a good value for money.
50% of people who wrote a review think Kenya Airways offers a satisfactory customer service.
Classes of service
Economy
100%
Business
0%
First
0%
Customer Service
Excellent
0%
Good
0%
Satisfactory
50%
Poor
0%
Very Poor
50%
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How is Kenya Airways ranked...?
#1
33.3 total score
•
2 reviews
0% Recommended
50% Value for Money
2/5 Customer Service
#1
97.3 total score
•
2 reviews
100% Recommended
100% Value for Money
4.5/5 Customer Service
#2
#3
#4
#5
#6
#7
#8
#9
#10
#11
#12
#13
33.3 total score
•
2 reviews
0% Recommended
50% Value for Money
2/5 Customer Service
#14
15.3 total score
•
4 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#1
66.5 total score
•
7 reviews
71% Recommended
71% Value for Money
3.3/5 Customer Service
#2
61.6 total score
•
10 reviews
60% Recommended
50% Value for Money
3.4/5 Customer Service
#3
#4
89.3 total score
•
2 reviews
100% Recommended
100% Value for Money
4.5/5 Customer Service
#5
#6
#7
#8
#9
#10
#11
29.8 total score
•
11 reviews
18% Recommended
18% Value for Money
1.7/5 Customer Service
Kenya Airways Reviews
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"Really bad"
Dubai DXB - Review
The seat was broken as well as the seatbelt
Very unconfortable
Service terrible
Food disgusting
Delayed both flights
Conclusion
Recommended:
No
Value for Money:No
Customer Service:Very Poor
Cabin:Economy Class
Share"it would be much better if they improve their on-time performance."
Bangkok BKK - 
Johannesburg JNBReview
We were flying from Bangkok to Johannesburg and had a two-day stopover in Nairobi. The 4 flights were delayed!!! from 1 hour to 4 hours delayed!! very annoying! and nobody feels sorry for you, that just the way it is!
I have to admit that, finally onboard(!), the service was pretty good, and flight attendants were friendly and polite, and did a good job.
Conclusion
Recommended:
No
Value for Money:Yes
Customer Service:Satisfactory
Cabin:Economy Class
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