IndiGo Reviews | Opinions of IndiGo shared by travelers

Air Travel Survey
What do you consider before booking a flight?


IndiGo

IndiGo logo
IATA code:6E
ICAO code:IGO
Overall Satisfaction:
5 out of 5
100% of people who wrote a review recommend flying with IndiGo.
100% of people who wrote a review think IndiGo offers a good value for money.
100% of people who wrote a review think IndiGo offers a excellent customer service.
Classes of service
Economy
100%
Business
0%
First
0%
Customer Service
Excellent
100%
Good
0%
Satisfactory
0%
Poor
0%
Very Poor
0%
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How is IndiGo ranked...?
#1
100 total score
2 reviews
100% Recommended
100% Value for Money
5/5 Customer Service
#2
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#3
45 total score
4 reviews
25% Recommended
50% Value for Money
2.5/5 Customer Service
#4
44 total score
3 reviews
33% Recommended
33% Value for Money
2.7/5 Customer Service
#1
76.9 total score
6 reviews
67% Recommended
83% Value for Money
3.8/5 Customer Service
#2
75.9 total score
10 reviews
70% Recommended
70% Value for Money
3.7/5 Customer Service
#3
70.2 total score
3 reviews
67% Recommended
67% Value for Money
4/5 Customer Service
#4
70.1 total score
5 reviews
60% Recommended
80% Value for Money
3.8/5 Customer Service
#5
62.9 total score
6 reviews
50% Recommended
83% Value for Money
2.8/5 Customer Service
#6
100 total score
2 reviews
100% Recommended
100% Value for Money
5/5 Customer Service
#7
100 total score
2 reviews
100% Recommended
100% Value for Money
5/5 Customer Service
#8
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#9
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#10
81.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#11
78.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#12
78.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
#13
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#14
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#15
73.3 total score
1 review
100% Recommended
100% Value for Money
3/5 Customer Service
#16
50 total score
2 reviews
50% Recommended
50% Value for Money
2.5/5 Customer Service
#17
46 total score
2 reviews
50% Recommended
100% Value for Money
2/5 Customer Service
#18
40 total score
1 review
0% Recommended
0% Value for Money
3/5 Customer Service
#19
37.3 total score
1 review
0% Recommended
0% Value for Money
4/5 Customer Service
#20
21.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#21
18.7 total score
2 reviews
0% Recommended
0% Value for Money
2/5 Customer Service
#22
13.3 total score
2 reviews
0% Recommended
0% Value for Money
1/5 Customer Service
#23
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#24
45 total score
4 reviews
25% Recommended
50% Value for Money
2.5/5 Customer Service
#25
44 total score
3 reviews
33% Recommended
33% Value for Money
2.7/5 Customer Service
#26
41.9 total score
5 reviews
20% Recommended
40% Value for Money
2.8/5 Customer Service
#27
40 total score
5 reviews
40% Recommended
40% Value for Money
2/5 Customer Service

IndiGo Reviews

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"Fantastic Customer Service"

Review

I was late arriving for the flight and was certain I would have missed it. I went to INDIGO ticket counter asking if I would get some kind of a refund and book a new ticket. The INDIGO attendant there told me that she would help me catch the flight. My baggage was in a taxi and my cellphone was out of battery. In short it had all the makings of a missed flight. BUT, the attendant was extremely helpful talking to the taxi driver in the local language and getting my baggage for check in and accompanying me to ensure I was on the plane. It was a pleasant surprise to see INDIGO helping out to an extent where others wouldnt have bothered at all. Highly recommend INDIGO to all and sundry !!!

Conclusion
Value for Money:Yes
Customer Service:Excellent
Cabin:Economy Class
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"excellent customer service!"

Review

Staff at the airport as well as on board was really pleasant and helpful. Excellent customer service.
Really good value for money in a brand new plane. Flight on-time and good legroom. Good budget airline to use.

Conclusion
Value for Money:Yes
Customer Service:Excellent
Cabin:Economy Class
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Air Travel Survey: What do you consider before booking a flight?