Hyderabad - Chennai Flight Reviews

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Hyderabad
Chennai
Air Costa
Global
49.5 total score
26 reviews
42% Recommended
46% Value for Money
2.6/5 Customer Service
Hyderabad-Chennai route
31.7 total score
5 reviews
20% Recommended
20% Value for Money
2/5 Customer Service
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Sun, 05/08/2016 04:06 PM
VTZ » HYD » MAA
From Vishakhapatnam Airport (Vishakhapatnam) to Chennai International Airport (Chennai) via Rajiv Gandhi International Airport (Hyderabad)
1 out of 5
Unreliable airlines
These airlines don't value the passengers' time. Better travel by bus or train if you want to save time. I booked aircosta three times in the last 3 months. They delayed the flight all three times: 2.5 hours first time, 1 hour second time, 5 hours third time. I am never going to use this airlines again. For the price and time customers spend on the total journey one can travel comfortably by bus or train (or even taxi). Don't trust what the airlines says. Two out of the three times, airlines lied to the customers about the expected arrival. They know that flight is going to be delayed for more than 2 hours. Airport staff and security seemed to know the true delay time. But, aircosta staff maintained their lies. Being an Indian, I am used to delays by services like this. But aircosta is pinnacle of carelessness, bad service and delays. By the way it operates, only aircosta can beat itself when it comes to worst passenger experience.
Recommended: No
Value for money: No
Customer Service: Very Poor
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Tue, 03/22/2016 06:58 AM
MAA » HYD
From Chennai International Airport (Chennai) to Rajiv Gandhi International Airport (Hyderabad)
1 out of 5
Flights cancelled, Poor service, Packs soon, Mind It !!!!
I have a connecting flight which is Air Costa from Chennai to Hyderabad on 11 March 2016(4:30 PM). Now its turn of Air Costa to play games with me. None informed me about flight cancellation, but still they were insisting that my mobile is not reachable and unanswered, if it is that case, solution is simple 'a text message' or 'a mail confirmation' Reason for not sending text message: 'Sir, we cannot send text messages to the passengers if phone is not reachable', then how do you inform the passenger that the flight is cancelled. Reason for not sending text message: 'Sir, as you have booked through MakeMyTrip we cannot send you email' then how do you inform the passenger that the flight is cancelled. I got to know that flight is cancelled on 10 March 2016. He said the amount will be refunded and you can book another flight, this is ridiculous, why will I spend 8k for next day, why should I be penalized when Air Costa flight is cancelled. I told that I am going to post bad reviews on air costa, he was like Ok sir, but this is what we can do Ok good, I asked them to provide accommodation in Chennai as I am travelling from Port Blair to Hyderabad. They said, they cannot provide hotel I gave them 2 options 1. Provide accommodation if you are giving me next day flight 2. Provide me another flight on the same day They agreed to none. I made customer service to say over the phone "AirCosta is helpless, AirCosta neither provide flight on the same day nor accommodation. AirCosta cannot do anything except money refund or can provide next day 5:00 am flight" I told that I am going to post bad reviews on air costa, he was like Ok sir, but this is what we can do I have choosen next day flight as the same day flight costs me bomb. If flight is at 5:00 AM, one needs to be in airport by 3:30 am, one need to get up at 2:30 atleast which really messed up whole plan money and time I lost 1. 5k for night stay 2. a day 3. sleep coz I got up at 2:30 am I highly do not recommend air costa if you want to have a planned and safe journey. Travel at your RISK. Thanks Amrut
Recommended: No
Value for money: No
Customer Service: Very Poor
Mon, 09/08/2014 04:01 PM
MAA » HYD
From Chennai International Airport (Chennai) to Rajiv Gandhi International Airport (Hyderabad)
1 out of 5
Even chocolate wrapper is of some use than AirCosta ticket
The WORST airlines I ever travelled, they dont have a reschedule option and no cancellation option(if fare is=1500/less) I made a group booking on wrong date and have no option than loosing money spent, they really sucks. shameless management and Iam sure they will wrap up very soon.
Recommended: No
Value for money: No
Customer Service: Very Poor
Tue, 08/19/2014 10:35 AM
MAA » HYD
From Chennai International Airport (Chennai) to Rajiv Gandhi International Airport (Hyderabad)
1 out of 5
Late,Behind time,Behind Schedule-Synonyms for Aircosta
I happened to travel twice by Aircosta and, both the time flight was late. First time it departed late by 1 hour and second time it departed late by 4 hours. Even though it’s a low cost Airline,I will not recommend AirCosta to any of my friends,relatives and so on. The AirCosta team hardly understands the importance of time for its passengers,nor they have the courtesy to say even "Sorry" for the inconvenience caused, instead the airport authority started defending arguing when asked for why was the flight late. I would like to make a point here, especially to the management: Sir/Madam, your airline business falls more into Service Industry and not Airline Industry alone On-time is the biggest attribute any customer looks for while travelling by flight. That is where your competitors are ahead of you and why from now on I'll prefer them over you.
Recommended: No
Value for money: No
Customer Service: Satisfactory
Mon, 04/28/2014 03:36 AM
MAA » HYD
From Chennai International Airport (Chennai) to Rajiv Gandhi International Airport (Hyderabad)
5 out of 5
Smooth and pleasant journey
As expected the new airlines in the hangars never please to surprise us. New aircraft and cheaper prices . The cabin crew were well behaved and answered to all the concerns to the passengers. The flights are always on time and reach the destination ahead of schedule . I took couple of round about journeys from Hyderabad to Chennai, and at all occasions we had reached ~20-30 mins prior to the schedule.
Recommended: Yes
Value for money: Yes
Customer Service: Good