Houston - Dammam Flight Reviews

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Houston
Dammam
Qatar Airways
Global
46.1 total score
31 reviews
39% Recommended
42% Value for Money
2.5/5 Customer Service
Houston-Dammam route
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
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Wed, 01/07/2015 05:53 AM
IAH » DOH » DMM
From George Bush Intercontinental Airport (Houston) to King Fahad International Airport (Dammam) via Doha International Airport (Doha)
1 out of 5
The check in process at IAH was awful
I checked in online thinking it would help me expedite the checkin process at the airport. Boy was I wrong! I waited 45 minutes at the web check in line and saw all the other economy passagers at the regular check in that arrived later than me left. I suggested to one the Qatar personnel to have more counters to help with web check in, he rudely dismissed my suggestion and said "it is not going to happen". Then another passager out of nowhere tried to cut in front of me and shockinly no one from Qatar tried to intervene. It turned into an argument. A "floor supervisor" named Donna finally came but she was very rude to my family and did not help us at all. She even threatened not to let me board the plane if we did not "comply". I am extremely frustrated with Qatar but not too surprised since I have read terrible reviews about their service. I will definitely tell all my friends and family about this awful experience and will never fly with Qatar again.
Recommended: No
Value for money: No
Customer Service: Very Poor
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