Horizon Air Reviews | Opinions of Horizon Air shared by travelers

Air Travel Survey
What do you consider before booking a flight?


Horizon Air

Horizon Air logo
IATA code:QX
ICAO code:QXE
Overall Satisfaction:
1 out of 5
Horizon Air News
How is Horizon Air ranked...?
#1
99.1 total score
6 reviews
100% Recommended
100% Value for Money
4.8/5 Customer Service
#2
68.9 total score
6 reviews
67% Recommended
83% Value for Money
3.3/5 Customer Service
#3
61.6 total score
10 reviews
60% Recommended
50% Value for Money
3.4/5 Customer Service
#4
48.4 total score
11 reviews
45% Recommended
45% Value for Money
2.5/5 Customer Service
#5
96 total score
2 reviews
100% Recommended
100% Value for Money
5/5 Customer Service
#6
75 total score
4 reviews
75% Recommended
75% Value for Money
3.8/5 Customer Service
#7
49.7 total score
4 reviews
25% Recommended
75% Value for Money
2.8/5 Customer Service
#8
46.7 total score
4 reviews
50% Recommended
50% Value for Money
2.3/5 Customer Service
#9
18.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#10
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#11
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#12
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#13
44 total score
6 reviews
33% Recommended
50% Value for Money
2.5/5 Customer Service
#14
40.7 total score
8 reviews
25% Recommended
38% Value for Money
2.4/5 Customer Service
#15
19.6 total score
6 reviews
0% Recommended
17% Value for Money
1.5/5 Customer Service
#16
16.8 total score
7 reviews
0% Recommended
0% Value for Money
1.4/5 Customer Service
#1
99.1 total score
6 reviews
100% Recommended
100% Value for Money
4.8/5 Customer Service
#2
68.9 total score
6 reviews
67% Recommended
83% Value for Money
3.3/5 Customer Service
#3
61.6 total score
10 reviews
60% Recommended
50% Value for Money
3.4/5 Customer Service
#4
48.4 total score
11 reviews
45% Recommended
45% Value for Money
2.5/5 Customer Service
#5
100 total score
1 review
100% Recommended
100% Value for Money
5/5 Customer Service
#6
96 total score
2 reviews
100% Recommended
100% Value for Money
5/5 Customer Service
#7
75 total score
4 reviews
75% Recommended
75% Value for Money
3.8/5 Customer Service
#8
49.7 total score
4 reviews
25% Recommended
75% Value for Money
2.8/5 Customer Service
#9
46.7 total score
4 reviews
50% Recommended
50% Value for Money
2.3/5 Customer Service
#10
18.7 total score
1 review
0% Recommended
0% Value for Money
2/5 Customer Service
#11
15.1 total score
3 reviews
0% Recommended
0% Value for Money
1.3/5 Customer Service
#12
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#13
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#14
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
#15
44 total score
6 reviews
33% Recommended
50% Value for Money
2.5/5 Customer Service
#16
40.7 total score
8 reviews
25% Recommended
38% Value for Money
2.4/5 Customer Service
#17
39.6 total score
16 reviews
31% Recommended
31% Value for Money
2.6/5 Customer Service
#18
19.6 total score
6 reviews
0% Recommended
17% Value for Money
1.5/5 Customer Service
#19
16.8 total score
7 reviews
0% Recommended
0% Value for Money
1.4/5 Customer Service

Horizon Air Reviews

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"Worst Security Service & Flight Info"

Review

I got there at about 6:00AM, 30 minutes before the flight and the counters were closed. I only had my confirmation number but security said that the number didnt work and another lady came at about the same time and she also had her confirmation number. She was about to breakdown since no one could attend us. Luckily we talked to one of the Flight Attendants who got me my boarding pass. Overall airline service was bad at the airport due to the fact that the airport is only about the size of three houses put together. Luckily i got on my flight but my experience with the airline at the airport was not good. They need to inform their customers to come early. I came 30min, come honestly its not an international airport it doesnt take 50 min to get throught the security and everything. Overall people i warn you not to fly Alaska/Horizon Airlines.

Conclusion
Value for Money:No
Customer Service:Poor
Cabin:Economy Class
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Air Travel Survey: What do you consider before booking a flight?