Honolulu - Las Vegas Flight Reviews

Most Recommended Best Value for Money Best Customer Service
Honolulu-Las Vegas route
Hawaiian Airlines
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Las Vegas
Allegiant Air
33.5 total score
9 reviews
22% Recommended
44% Value for Money
1.7/5 Customer Service
Honolulu-Las Vegas route
13.3 total score
1 review
0% Recommended
0% Value for Money
1/5 Customer Service
Hawaiian Airlines
74.5 total score
16 reviews
75% Recommended
81% Value for Money
3.7/5 Customer Service
Honolulu-Las Vegas route
86.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
Tue, 08/12/2014 06:06 PM
From McCarran International Airport (Las Vegas) to Honolulu International Airport (Honolulu)
1 out of 5
worse experience with Allegiant
3 of the crew members, the ones servicing the front area of the plane where we were sitting, laughing, and eating in the front galley for the entire trip. They got up to offer beverages and food once. The only other time they got up was if a call light went off. The were not customer oriented at all. They did not appear to like their jobs. They were only happy when they were sitting and joking around. There was an off duty crew member who hopped on this flight. Once we were up in the air, he went into the pilots cabin for the majority of the flight. Isn't this supposed to be locked and kept locked during the flight for security?? There was a large woman sitting in the row next to us. She had no room and her knees were pushed up against the seat in front of her. Once we were up in the air, she was allowed to move to another seat - the kind that I paid extra for!! Not fair! Our flight to begin with started late. Our flight had been moved from 7am departure to 3pm departure. As we backed out of the gate, we stopped and had to go back into the gate for 45 minutes due to a mechanical issue, a light on the control panel was on. Shouldn't this have been dealt with prior? Needless to say, we missed our connector and had to pay for a motel for the night. Luckily, the airline our next flight was on, Hawaiian Air, did NOT charge us any fee to book a new flight (though this was mainly due to the hurricane they allowed one change, this was actually our second change! Hawaiian Airlie are great!) We've travelled Allegiant before and it was OK, this experience really changed our mind. The lower price for the ticket showed in service.
Recommended: No
Value for money: No
Customer Service: Very Poor
Thu, 05/30/2013 12:58 AM
From Hilo International Airport (Hilo) to McCarran International Airport (Las Vegas) via Honolulu International Airport (Honolulu)
4 out of 5
Hilo to vegas
Hilo to HNL 26 may 13 HA 311 seats 6A check in early and easy in Hilo booked all the way to Vegas very basic lounge in Hilo for 1st class and premier club members juice soft drink and coffee also wifi nice to sit in a quiet room before a flight flight on time free juice or water for the 50 minute flight HNL to Las Vegas HA 8 seat 29b no bulk head seats available take off on time very packed flight cocktail hour started not long after take off and I was informed that pualani gold no longer get 2 free cocktails a little disappointing for a 5 hour flight gold are no longer entitled to any free stuff in economy so I paid for a few drinks credit cards only made Econ better pillows and blankets were ok for Econ staff appeared to be nice friendly and relaxed they were always walking around to make sure every one had what they wanted no request went unanswered flight was delayed bye a out 45 minutes dues to head winds Econ was an eye opener for me people. we're friendly and chatty this doesn't happen in business's we shared chips and pretzels
Recommended: Yes
Value for money: Yes
Customer Service: Good