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Hong Kong - Sydney Flight Reviews

Most Recommended Best Value for Money Best Customer Service
Hong Kong-Sydney route
Cathay Pacific Airways
Cathay Pacific Airways
Cathay Pacific Airways
Global
Virgin Atlantic Airways
Cathay Pacific Airways
Virgin Atlantic Airways
Hong Kong
Sydney
Cathay Pacific Airways
Global
70.1 total score
5 reviews
60% Recommended
80% Value for Money
3.8/5 Customer Service
Hong Kong-Sydney route
78.7 total score
1 review
100% Recommended
100% Value for Money
4/5 Customer Service
Virgin Atlantic Airways
Global
76.3 total score
4 reviews
75% Recommended
75% Value for Money
4/5 Customer Service
Hong Kong-Sydney route
32 total score
1 review
0% Recommended
0% Value for Money
3/5 Customer Service
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Tue, 02/07/2012 02:21 AM
LHR » HKG » SYD
From Heathrow Airport (London) to Kingsford Smith Airport (Sydney) via Hong Kong International Airport (Hong Kong)
2 out of 5
Premuim economy without the premium service
I am a regular traveller on this long haul route and this time choose to fly VA Premium and was left totally disappointed. I usually board after the bulk of economy passangers to avoid kerfuffle as they pass, especially as I always sit in an aisle seat. After take off passengers were left for an inordinate amount of time before the trolley service was presented. No pre-dinner drinks or snacks were offered and I was famished. After turning around to see that economy class had been served drinks and there meals I rang for a drink to quench my appetite. At the time the meal was finally being wheeled out.The meal was decent, but nothing outstanding,as was the breakfast. The seating and entertainment was as expected for a premium economy flight. After take off from Hong Kong the same procedure for service was enacted. I requested the stewart for 2 bottles of wine with my meal as I like to mellow on these long flights. She said she could only serve one at a time. By the time she had finished and was returning to the galley I interjected to request for the 2nd bottle. I do not understand, do they think 2 small wines will make me run rampant around the cabin? The final let down was the miserable breakfast served before landing in Sydney. I chose the vegetarian omlette which comprised of a few fried potato cubes, baked beans and omelette with no vegetables inside. This was accompanied by coffee and nothing else, no juice, no fruit, no yogurt. This has to be the worst breakfast I have encountered in my 20 odd years of travel. In comparison to other airlines I would have to rate this ervice as below average and needless to say I won't be choosing VA agai.
Recommended: No
Value for money: No
Customer Service: Satisfactory
Thu, 10/14/2010 01:40 PM
DEL » HKG » SYD
From Indira Gandhi International Airport (Delhi) to Kingsford Smith Airport (Sydney) via Hong Kong International Airport (Hong Kong)
3 out of 5
Good airline but seats really uncomfortable!
I travelled to Sydney, and first time with Cathay. It turns out that it is a good airline in general. The cabin crew is friendly and efficient (but not so warm). The meals were just fine, and they provide enough movies not to get bored. But the seats were really uncomfortable, and that really was the main problem I had for these flights. I don't know if they have other aircrafts with more comfortable seats. If I have to fly to Hong Kong next time or other Cathay Pacific destinations, I may consider using other airlines before choosing Cathay.
Recommended: Yes
Value for money: Yes
Customer Service: Good
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Air Travel Survey: What do you consider before booking a flight?